(503) 256-3700
Make Appointment
Contact Us
Real Reviews from VERIFIED CUSTOMERS
TOM S. VERIFIED CUSTOMER
Jensen was great, she explained the service my car would receive and kept me notified as the progress of the service. She was very personable and gave me confidence that I was in good hands.
11/4/2018
CARLA S. VERIFIED CUSTOMER
Noah stayed in communication with me. I requested a last minute additional service and he made it happen. Very professional and helpful.
11/3/2018
KYLE M. VERIFIED CUSTOMER
I understand the service department was very short handed, they had to keep my car all day. The charges were not correct upon returning. I didn't get a discount because a prior service was turned down that I wasn't aware of. Not sure what itvwascregarding, the only service done to this vehicle, has been done here. I guessed my brakes need to be replaced but no one went over it with me. I am not sure when thus needs to be done. Very poor communication at this visit.
11/3/2018
BRIAN H. VERIFIED CUSTOMER
Although the service representative was friendly and courteous, the communication effort was spotty, at best. I felt like answers I should have received within a day or two took longer, with no good explanation why. Ultimately, I am happy my car was repaired, but not satisfied with the level of communication that occurred in getting it done.
11/3/2018
NANCY C. VERIFIED CUSTOMER
Everything was good. Noah kept me informed as to the progress of the work being done.
11/2/2018
Artur O. VERIFIED CUSTOMER
Nice people friendly , 5 star , service professionaly done 5 star
11/2/2018
SARA C. VERIFIED CUSTOMER
Mariah was friendly and very helpful!
11/1/2018
Michael M. VERIFIED CUSTOMER
I thought the person helping me, I think her name was Jensen, was very helpful and easy to deal with. She was kind and courteous of my needs. I was impressed with the speed of service Mike Moss
11/1/2018
TIMOTHY S. VERIFIED CUSTOMER
They lost my appointment which I have text confirmation for. When I showed up they checked me in under the wrong name. They told me there was a recall which was wrong. I didn't find out until I called back 4 hours later to find out it my car was ready. They said they called when they didn't. The manager kept trying to blame me when it was clearly thier mistake. I finally asked what they were going to do. Her response was. What do you want me to do? I said I want a 15% discount which they did give me. My car wasn't ready to pick up untill 4:30 pm at which time I had no ride untill 5:30. When I got thier to pick up my car the manager wouldn't make eye contact. She did not explain the work that was done. She only asked for my credit card.
11/1/2018
Sloan B. VERIFIED CUSTOMER
Mariah was fantastic. She kept us informed and And updated throughout the entire repair. An absolute joy to work with. Sincerely, Sloan B
11/1/2018
Patty S. VERIFIED CUSTOMER
Job well done!
11/1/2018
ALLIE T. VERIFIED CUSTOMER
mariah has been NOTHING but phenominal the entire time with my vehicle. I will continue with **** Hannah’s Volkswagen dealership because of her friendliness, professionalism, and over all knowledge and consideration of what was going on.
10/31/2018
Dave M. VERIFIED CUSTOMER
Noah was very pleasant, but I brought the car in this time with the same rattle as in March,(for which the engine was replaced) and now the diagnosis is "normal". This doesn't seem right. Dave
10/30/2018
SAMANTHA P. VERIFIED CUSTOMER
Mariah was wonderful
10/30/2018
ANDREEA F. VERIFIED CUSTOMER
She was suoer nice, profesional, friendly and super helpful! Thank you so much Mariah!
10/30/2018
RYAN C. VERIFIED CUSTOMER
Mariah is awesome! She was extremely friendly and helpful.
10/30/2018
Garth M. VERIFIED CUSTOMER
Mariah was friendly and on the ball. I was late but she was unfazed, got my car in and the work was done an hour sooner than she originally thought. She did a great job. The parts guys were friendly and quick when I asked for a quote on another key. All the employees I interacted with were friendly and quick to help.
10/29/2018
Dongwan K. VERIFIED CUSTOMER
Hannah was really dedicated and we are completely satisfied. Wouldn't be easy to find a better service person than her.
10/28/2018
Michael B. VERIFIED CUSTOMER
The car was not vacuumed out, looks like the floor mats were dumped out and placed back over the dirty carpet. The only good experience was the customer service given by Jensen Lewis, she is great!!!!
10/28/2018
DEBRA S. VERIFIED CUSTOMER
i Was very disappointed that my claim for new tires was denied. I am happy that I was given a free rental car as I am part of the Loyalty Rewards Plus Program.
10/28/2018