I first called and then came to shop to schedule my appointment, I arrived at 07:30 for a computer update to my 2003 W8, after 45 or so minutes the service writer came and explained that they didn’t have the software for my scheduled update. Both the people I felt with were great - but it is unacceptable that after calling and then visiting, with a print out of the needed software update it wasn’t available at my appointment. Hopefully this is being followed up on and I will be contacted for this update?
1/24/2018
Debebe A. VERIFIED CUSTOMER
Good
1/23/2018
Claire S. VERIFIED CUSTOMER
Dayton was extremely professional, knowledgeable, and provided excellent customer service. Thanks Dayton!
1/23/2018
Kenneth B. VERIFIED CUSTOMER
Excellent
1/22/2018
Minh N. VERIFIED CUSTOMER
Carl is the great example of the how the modern day service should be !
Now we have to wait to pick up the car to see how the mechanic lives up to **** Hanna's name !
1/22/2018
Beverly D. VERIFIED CUSTOMER
As Customers for Life, we hope to be treated well, and we always have been. Noah was first rate!
1/21/2018
Enrique R. VERIFIED CUSTOMER
Excelent service.
Thank you
1/21/2018
Stacey T. VERIFIED CUSTOMER
Very happy with my service today. Noah and the team were vwry friendly and accommodating.
1/21/2018
Chun Yue. VERIFIED CUSTOMER
Thanks for installing the wiper as well!
1/20/2018
Frank H. VERIFIED CUSTOMER
Lesli (Jensen) Lewis was wonderful to work with. She solved some roadblocks thrown up by VW and made things go smoothly. I would recommend your firm to my friends.
1/20/2018
Robin T. VERIFIED CUSTOMER
Noah took care of my vehicle problems in a timely fashion
1/20/2018
Michael R. VERIFIED CUSTOMER
Dayton did a excellent job
easy to work with
Very attentive
Would want he next time
1/20/2018
Clifton T. VERIFIED CUSTOMER
Carl was great
1/20/2018
Karen D. VERIFIED CUSTOMER
She did a really good job. I like the fact that she didn’t try to make us purchase things that we didn’t really need. Thank you.
1/19/2018
Allan M. VERIFIED CUSTOMER
Express was pretty good. Took 2 hours, could be better but you met the timeline you stated. Staff checked in a couple of times. Well done.
1/19/2018
Tess M. VERIFIED CUSTOMER
Great service and right on time!
1/19/2018
JOSE R. VERIFIED CUSTOMER
Dayton was awesome overall!! Can’t trust anyone else but him when it comes to my vehicles needs.
1/19/2018
Carlos L. VERIFIED CUSTOMER
very satisfied for the work and the person who assisted me
1/19/2018
Sandra H. VERIFIED CUSTOMER
Only complaint is even with an appointment it takes forever to get oil changed. Appointment was 10 am and didn't get done until 11:30, It shouldn't take an hour and a half to change oil and filter.