Noah was helpful and provided good, friendly service.
1/16/2018
Bill R. VERIFIED CUSTOMER
Fast service. Did everything I expected. Great job!
1/16/2018
Heidi K. VERIFIED CUSTOMER
Great job—thanks for everything!
1/15/2018
Mark M. VERIFIED CUSTOMER
The person who served me was amazing and cordial, but **** Hannah’s service has really changed and I don’t plan to come back. It used to be minimal labor for standard oil change and inspection with full interior/exterior car wash. Now I was very dismayed to spend $200 on labor I can get at any local certified shop, including that the car wash is now cheaply sourced out with a coupon for exterior only wash. Please reach out if you think this was in error, but I’ve given Dock Hannah a lot of business over the years and really feel a bit exploited this last time.
1/15/2018
Holly D. VERIFIED CUSTOMER
Dayton was a pleasure to work with. I'm so grateful that he got my warranty to cover so many things. I'm very pleased with the service I received!
1/15/2018
Alexandra M. VERIFIED CUSTOMER
Thank you, Heather!
1/14/2018
Carolyn O. VERIFIED CUSTOMER
Noah was very professional.
1/14/2018
Cyrus K. VERIFIED CUSTOMER
Hard working, quick and attentive. Great job!
1/13/2018
Lucy B. VERIFIED CUSTOMER
No complaints! Heather was very helpful and friendly.
1/13/2018
Loretta B. VERIFIED CUSTOMER
Dayton was very thorough. We appreciated his professionalism.
1/13/2018
Connor M. VERIFIED CUSTOMER
Thank you for A Great Customer Service Experience
1/13/2018
Nancy E. VERIFIED CUSTOMER
Timely and very friendly service this tkme.
1/12/2018
Matt C. VERIFIED CUSTOMER
Thanks for the help today. I appreciated everyone being up front with the expected wait time.
1/12/2018
Jason M. VERIFIED CUSTOMER
Thanks for having the car done as promised. Good job. Much improved from my last visit.
1/12/2018
SPENCER B. VERIFIED CUSTOMER
Dayton was very accommodating, nice, and communicative. I didn’t have to wait long for a response when I contacted him, and he was clear with the information on my car.
1/12/2018
Charleen W. VERIFIED CUSTOMER
I felt I should not be charged to have an inspection of my car to see what the issue was concerning the shredded foam. They thought it was probably a mouse but the only way to verify was to look at it and that would cost $159. Since it happened twice and I have never seen any indication of a mouse in my garage, and I looked around again, it just didn’t deem like good customer service to me. I guess I can only hope it’s not shredding off because of some safety issue. I mean so could understand maybe $50 but $159 to look under my car doesn’t seem reasonable
1/12/2018
Tom A. VERIFIED CUSTOMER
Great customer service. Jenson was friendly, knowledgeable, and communicated well.
1/12/2018
Julie S. VERIFIED CUSTOMER
Noah is a great service rep. He’s polite and patient.
1/11/2018
DAN C. VERIFIED CUSTOMER
Leslie..”Jensen” did an amazing job of communicating and keeping me in the loop on my service.
1/11/2018
Tawnia B. VERIFIED CUSTOMER
I’m not convinced it takes 3.5 hours to replace a trunk harness and two bulbs. This is not Dayton’s fault, VW sets prices for labor and I’m sure the advisors have little room to negotiate. I called an authorized VW mechanic and he agreed it was inflated and he could have fixed it for at least $200 less. Unfortunately, the issue with my car didn’t allow me to drive it to him for repair.