Darin was awesome, he took care of me.
The one thing that pissed me off and out of Darin’s control because he was not elmailed was I was promised a rental car, a loaner since I work nights and needed transportation. I did not receive a loaner car, a huge inconvenience for me. This was not acceptable at all, the communication breakdown was unacceptable. Again this problem was out of Darin’s control, but needs to be said. Darin is the right person for the job, he definitely cares about his customers. Great job Darin and thank you.
1/12/2019
Jon D. VERIFIED CUSTOMER
Teela and the service team at **** Hannah Jeep were great. They made the necessary repairs quickly and I was on my way.
1/12/2019
Richard F. VERIFIED CUSTOMER
Satisfied
1/12/2019
Jason W. VERIFIED CUSTOMER
Do me a **** favor and don't have this **** contact me EVER. SHE IS ONE OF THE BIGGEST CUNTS IVE EVER CAME ACROSS I DONT KNOW HOW SHE GETS AWAY WITH TALKING TO PEOPLE LIKE SHE DOES. **** **** HANNAH DODGE **** KELSU **** TIELA
1/12/2019
Richard S. VERIFIED CUSTOMER
Beth was very helpful and explained everything
1/12/2019
Gloria B. VERIFIED CUSTOMER
Beth was very pleasant: friendly & welcoming. Really appreciated her one to one attention. Personally escorting me to my vehicle upon completion of service.
1/11/2019
Donald C. VERIFIED CUSTOMER
Prior to the completion of service, the service representative who greeted my wife was rude and very disrespectful. Although he didn’t make the appointment an appointment had been made, which he chose not to acknowledge.Do to his actions the appointment scheduled was not adhered to causing a much longer service time. Then upon departing 2 days later it was discovered that a oil leak had occurred due to a lack of vigilance. Our car had to be returned to resolve the matter. I don’t know how such a matter could occur from a service professional ‘s point of view unless it was done intentionally. This all began with Jack!
1/11/2019
TINA J. VERIFIED CUSTOMER
Chandler was nice and professional. A pleasure to work with????
1/11/2019
Matthew S. VERIFIED CUSTOMER
Although I never had personal contact with Teila, her professionism via text was great. This was the fourth time I had to bring my Jeep in for a water leak. Hopefully it will be the last.
1/11/2019
JULLIANNE S. VERIFIED CUSTOMER
I had the most horrific experience I have ever had to endure working with your company. This was the most inappropriately handled situation, a secondary auto accident was caused by the negligence on your staff part.
1/11/2019
Mike M. VERIFIED CUSTOMER
Teila has always been great. Whenever I need service she takes care of it in such a way that I feel she has done everything she can for me.
1/11/2019
James David. VERIFIED CUSTOMER
I’ve dealt with a lot of dealerships over the years and service departments. Teila and co. at **** Hannah are head and shoulders above ALL of them. I will gladly give a detailed survey of my positive experience.
1/11/2019
RICHARD H. VERIFIED CUSTOMER
My wipers still do not work proplerly
1/10/2019
C Richard. VERIFIED CUSTOMER
Ok
1/10/2019
Calvin D. VERIFIED CUSTOMER
Scott is professional and courteous.
1/10/2019
Desiree B. VERIFIED CUSTOMER
Wonderful team! I came in with a slight oil leak that made me quite nervous. They got me right in, diagnosed my problem and took care of everything quickly and efficiently. Thank you!!
1/10/2019
RANDY B. VERIFIED CUSTOMER
Fast and professional service
1/10/2019
Jason S. VERIFIED CUSTOMER
Tookongee than anticipated. Text wasn’t answered. When I went up in person turned out the car was already done. Not sure how long it has been done for. Oil range indicator wasn’t reset.
1/10/2019
Susan S. VERIFIED CUSTOMER
All I had done was a oil change.
1/10/2019
Stephanie H. VERIFIED CUSTOMER
Teila was great to work with! She will be my go to for any future needs I may have. I’m very picky about customer service because I know I can be challenging as a customer but she treated me with respect and made me feel very comfortable.
Stephanie H