Gary is always professional and understanding when I have my car concerns. I am so happy he is back and listened to my concerns after my previous bad service experience with another agent there that serviced my car while he was gone. Thank you for being back and thank you for listening.
11/28/2018
Shane R. VERIFIED CUSTOMER
Jeff did a good job keeping me posted on the work and progress. He was great! However, the techs were not able to duplicate the problem and I am concerned I will have to revisit shortly. Jeff was working within the guidelines and I get that. But, it's too random of an issue for me to believe the throttle control is not defective at some level. It's just a matter of time before it throws an engine code/message again. Hopefully, I am not pulling an RV when it happens. I feel the part should have been replaced.
11/28/2018
david b. VERIFIED CUSTOMER
Jeff was very helpful and courteous.
11/28/2018
David Y. VERIFIED CUSTOMER
Appreciate Jeff
11/27/2018
KENNETH D. VERIFIED CUSTOMER
Beth did a great job!!!!
11/27/2018
Miguel L. VERIFIED CUSTOMER
Very happy with the service
11/26/2018
HOWARD H. VERIFIED CUSTOMER
Your service dept needs improving ! I was very unsatisfied with it. Jeff and cindy communication was a big key in it there was none ...
11/26/2018
Leeann G. VERIFIED CUSTOMER
Beth was a great service agent very quick and knowledgable.
11/26/2018
Jason H. VERIFIED CUSTOMER
Pleasure To Do Business With
11/26/2018
Troy M. VERIFIED CUSTOMER
Beth was very friendly. She let me know they were at lunch when I got there so it would be a little longer for oil change.
11/25/2018
Nichol D. VERIFIED CUSTOMER
Beth was very friendly and informative. Great customer service!
11/25/2018
Rogene H. VERIFIED CUSTOMER
It was a very busy day in the middle of a holiday weekend and they still took excellent care of us
11/25/2018
VANESSA W. VERIFIED CUSTOMER
This is the second time my 1 yr old vehicle has been in your service department, one time for a routine oil change and the other was to have a tire replaced and a recall... why is it that my vehicle wasn’t washed during either service? A vehicle wash is something you advertise when you sell the perks of using the dealerships service department... but I feel like y’all do the bare minimum... not impressed with **** Hannah as a whole... my service writer was friendly and made sure I got done what I needed done however there is no going above and beyond here...
11/25/2018
JEFF C. VERIFIED CUSTOMER
I appreciate Kelsey and her help. She was polite, professional and great to work with. Even if I wasnt at times.
11/24/2018
Marizabel A. VERIFIED CUSTOMER
I will never visit, use, nor buy from a DH dealership again. You should be put out of business for the way you run and I will tell anyone who asks the same. Out of 9 phone calls and messages, NOT ONE was returned. I was told the car would be ready 3 separate times. I was told the parts were ordered BEFORE I dropped the vehicle off (that’s why I waited a week to drop it off). Then I was told after the vehicle was at your dealership for 9 days that 2 of the parts had not been ordered yet. NINE DAYS IN. Absolutely mind boggling.... what a joke..... never again...........
The worst service I have seen in the auto industry EVER.
11/23/2018
Kagel S. VERIFIED CUSTOMER
You have been texting the wrong number!!
Please take this number off of Jagels account and STOP texting!!
Thank you!
11/22/2018
MICHAEL R. VERIFIED CUSTOMER
Zee best!!!
11/22/2018
Kristina M. VERIFIED CUSTOMER
Kelsey is literally THE BEST! We appreciate her!
11/22/2018
CALVIN D. VERIFIED CUSTOMER
Good service,and courteous.
11/22/2018
Porfirio M. VERIFIED CUSTOMER
I have had my 2015 Ramb serviced at least four times this year and each time been a very good experience doing business with you guys. I believe we have good relationship between us and expect it to continue in the future. Thanks again for great service.