My truck was not finished when I was told it would be finished and when I got in my truck to leave I noticed a piece of my dash still on the dashboard. I went back inside to get someone to put the piece back on and he seemed like he was guessing on how to put it back.
Thank you
Ryan
11/7/2018
Cassandra D. VERIFIED CUSTOMER
Had my car for 4 and a half hours for an oil change. No update when it was almost done or done
11/6/2018
Joe L. VERIFIED CUSTOMER
Tires were not inflated to specifications
11/6/2018
Nathan P. VERIFIED CUSTOMER
Teila is the bee’s knees.
11/5/2018
MICHELLE G. VERIFIED CUSTOMER
This was possibly the worst service experience I’ve had.
11/5/2018
Kelly S. VERIFIED CUSTOMER
Teila was fantastic. She has helped me with minor issues with my car twice and has been exceptionally professional and accommodating. I will continue my patronage to the **** Hannah dodge dealership because of her service.
Kelly S
11/5/2018
Michael H. VERIFIED CUSTOMER
The thought the price for the servicing done was excessive. Transmission fluid and brake fluid replacement for $470! I realize it takes time to drain the fluids, but I'm sure the techs did other things while the fluid was draining ... like work on someone else's vehicle. That seems like double-billing. You should only be charging for the actual time the techs spend working on the car. Feels like I got gouged.
11/4/2018
Larry Marcia. VERIFIED CUSTOMER
Service was good
11/4/2018
Traci G. VERIFIED CUSTOMER
I appreciate Teila.
11/4/2018
THOMAS N. VERIFIED CUSTOMER
Completed the job very quickly
11/4/2018
Randy W. VERIFIED CUSTOMER
Teila does a great job.
11/3/2018
Steven P. VERIFIED CUSTOMER
Telia was very professional,through and personnel thank you
11/3/2018
CHRIS S. VERIFIED CUSTOMER
I have to say, I’m very pleased with Teila’s customer service, she was very professional and right to the point. You couldn’t ask for a better Representative for **** Hannah.
11/3/2018
PAUL R. VERIFIED CUSTOMER
Excellent service again.
11/3/2018
DEBBIE H. VERIFIED CUSTOMER
Darin did a great job of keeping me aware of what was going on as well as to tests that were run addressing my concerns. I am pleased with his service.
Thanks
11/3/2018
Gary W. VERIFIED CUSTOMER
Very happy but when he had the oil changed previous to this visit, he detected cigarette smoke in it when he picked it up. He had to leave the windows open in the garage when he got home...
11/3/2018
tom m. VERIFIED CUSTOMER
All went well
I prefer to take my vehicle to the dealer for service because they know the vehicle better than. Any other shops. Prices must be competitive which they were. I am very satisfied with the work done the duration to do the work and prices. Good job. I will be back.
11/3/2018
DAVID S. VERIFIED CUSTOMER
Teila gave excellent service. Very professional and friendly.
11/3/2018
Kathy E. VERIFIED CUSTOMER
Still not good at telling people when their car is finished. Saw it in lot and had to go to Emily to get key and paperwork. At least it wasn't a 3-hour wait like last time when they parked it in the back and didn't tell us it was finished. Also, what's the point of emailing home computer to tell us car is ready when I'm sitting in the waiting room?
11/2/2018
REBECCA W. VERIFIED CUSTOMER
Just would like to be given a timeframe of completion next time.
And, why do we make appointments when it ends up being 1st come 1st serve anyway?