Jeff did outstanding job I told him about a couple of problems he was not aware of but documented them anyway and the technician solved both concerns very pleased
9/22/2018
GARY W. VERIFIED CUSTOMER
Quick,easy and everything with the service and repairs explained.
9/22/2018
Michael H. VERIFIED CUSTOMER
Always love to see Kelsey, she is so friendly with a smile on her face. I look forward to come in and work with only her when we come in. I know everything will get done and done right
9/22/2018
Stephanie J. VERIFIED CUSTOMER
I was charged for tax then I should not have, my tires were not inflated to the right psi, and I have called 3 times to get the tax refunded and have not received a call or refund. Also, when I bought the car I was told I would get 10% off at the service center, but there is nothing about it on the invoice.
9/21/2018
Brenda L. VERIFIED CUSTOMER
The change oil light is still showing
9/21/2018
VICTOR M. VERIFIED CUSTOMER
Thank you Brian for going the extra mile.
9/21/2018
STEPHANIE M. VERIFIED CUSTOMER
I'm confused on the billing. Not sure why I was billed for 158 in oil. 1 - I thought we got some sort of discount and 2 - comparing to my other 2 changes it was 100 total with oil, parts, labor and tax. And it was a bummer 2nd time coming there and no car wash.
9/21/2018
Porfirio M. VERIFIED CUSTOMER
Mr. D Green took care if me and truck with great care and speed. I look forward in doing business with you guys because of Mr. GREEN attitude and the the attention to detail he performs.
9/21/2018
Claudia P. VERIFIED CUSTOMER
Don't contact me again. I will not be returning to your shop again.
9/21/2018
Jarred M. VERIFIED CUSTOMER
Thank you
9/21/2018
JOE W. VERIFIED CUSTOMER
Teila was awesome!
9/21/2018
Shandee W. VERIFIED CUSTOMER
Very friendly! Thank you!
9/21/2018
Teresa R. VERIFIED CUSTOMER
3rd time my car has been damaged during routine oil change, by **** Hannah employees. Tires installed we're not per manufacturer recommendations. Tires installed are smaller and looks to be glued on. Scratches in paint...no cleaning of vehicle prior to paint or after. Not cared for as a VIP member what so ever. Very disappointed!!
9/20/2018
John R. VERIFIED CUSTOMER
Telia was very communicative and did an excellent job keeping me informed of progress made on my vehicle. Will definitely be coming back.
9/20/2018
Allen P. VERIFIED CUSTOMER
- Made appointment and had to wait 10 min for my service rep to finally help me (this happened last time as well).
- Nobody told me the service recall work would take 3-6 hours....if I knew that i would have planned to dtop off my car.
- rep offered me a free Lyft but then told me i lived too far away so i was stuck at the dealership
- after a couple of hours, rep then told me my car “passed” recall and now all they needed to do was oil change, tires snd inspection. About 1 to 1 1/2 hours.
- 3 hours later my car was ready to drive home.
- Terrible experience on many fronts
9/20/2018
Stephen T. VERIFIED CUSTOMER
2nd time fixing same problem and still isn’t right. The service department has had the vehicle more than 4 weeks total. Now has to go back again. Very disappointed....
9/20/2018
Ostap C. VERIFIED CUSTOMER
Job well done.
9/20/2018
JEREMIAH H. VERIFIED CUSTOMER
4hrs to find nothing and no parts were available, plus the hood was not secured by the tech and almost caused a wreck to happen.
9/20/2018
Donna O. VERIFIED CUSTOMER
Kelsey is always a joy to work with.
9/20/2018
DON C. VERIFIED CUSTOMER
Scott was awesome. He went above and beyond. He sould be commended.