Service person Emily was not very friendly or communicated very well
And I would either go with another dealership or a different person.
8/5/2018
Richard W. VERIFIED CUSTOMER
Mary was excellent and friendly
8/5/2018
DANIEL B. VERIFIED CUSTOMER
Very happy with my service today.
8/5/2018
ANGELA A. VERIFIED CUSTOMER
Incompetent and ridiculous customer service
8/5/2018
MELANIE C. VERIFIED CUSTOMER
You can call me for details
8/4/2018
PAT C. VERIFIED CUSTOMER
When I arrived to pay for my service, Jeffrey was busy on the phone. Two or three other staff members seemed to be available, but evidently weren't able to take my payment. This might be something to consider. Jeffrey did a fine job.
8/4/2018
KEVIN M. VERIFIED CUSTOMER
Jeff does a great job!
8/4/2018
Terry H. VERIFIED CUSTOMER
I really appreciated the consistent updates via text message. Emily answered quickly when I had questions. Thank you Emily for your amazing service!
8/4/2018
JAYE F. VERIFIED CUSTOMER
I was impressed that Emily was willing to come out and look at a loose wire that I had forgotten to mention. Great customer service.
8/4/2018
ERIC S. VERIFIED CUSTOMER
Very satisfied for service job well done
8/4/2018
GREG M. VERIFIED CUSTOMER
They didn’t tell me they were closing and I didn’t have my vehicle for the night and I live 30 miles away.
8/4/2018
Bernie S. VERIFIED CUSTOMER
Did an efficient job
8/4/2018
JERRY F. VERIFIED CUSTOMER
The service provided by Emily was excellent I do have a follow up email out to her regarding a couple things
But oil life was not reset for me and I can do that I was just him let her know that it wasn’t reset
Upon dropping off my vehicle I also had a couple coupons that I did not see you applied to my invoice
these questions like I said we’re in an email to Emily for follow-up
8/4/2018
SHERRI P. VERIFIED CUSTOMER
This is too long of a complaint to write here. Please do call me.
8/4/2018
Roger R. VERIFIED CUSTOMER
Completely satisfied, thank you Kelsey
8/3/2018
JOHN H. VERIFIED CUSTOMER
Was not fixed the first time. The wiring was done wrong and it caused our battery to fail. A huge hassle. Had to bring it back on a Saturday to get fixed. This is the second time I have had to bring a vehicle back after a repair (Jeep Liberty with a rear window issue). Need a better post job QC inspection!
8/3/2018
DANIEL G. VERIFIED CUSTOMER
Teila Grinde provides great customer service but the issue I had was out of her control. I am expecting a call back from Cyndee Lamar to address the denial of warranty coverage for the fuel filler tube that I damaged. I feel the design of this part made it frustrating to fill up with fuel as the fuel nozzle would not seat properly so you had to hold it just right to fill properly. The new part you installed at a cost of $676.00 is designed completely different and now functions properly. I feel I should be refunded my $676.00 cost as this should be a warranty item. Your tech said it looked like the nozzle damaged the fuel filler tube by yanking on it so it is not covered. I had to hold onto the fuel nozzle with great effort every time I filled up fuel before now with the different design it works fine. Please arrange to refund me the $676.00 cost
8/3/2018
Melissa J. VERIFIED CUSTOMER
Emily was hard to get a hold of when needing to speak with her.
8/3/2018
Tricia S. VERIFIED CUSTOMER
We know we are in good hands with Kelsey she makes sure we are taken care of !!!!