Telia is very efficient and adds a personal touch every time we come to **** Hannah. Thank you Telia!
4/22/2018
Steven P. VERIFIED CUSTOMER
Teila did a wonderful job working with all and fitter done
4/21/2018
Jackson H. VERIFIED CUSTOMER
Very helpful and thorough!!!
4/21/2018
Janice P. VERIFIED CUSTOMER
I appreciated how quickly the service was completed. I w
say that I was told over the phone it would take 2
hours but when I got there I was told 2-4 hours. So haven’t my
It completed in a little over an hour was great!
4/21/2018
Gail B. VERIFIED CUSTOMER
Kelsey is awesome
4/21/2018
Micah C. VERIFIED CUSTOMER
Teila did a wonderful job. My complaint is with our original service guy, Gary. Gary facilitated a warranty claim for work on our rear transfer case. At the time of the repair we also had the shop put on new tires. When the new tires were put on, a tire indicator stopped working. Gary said we wouldn’t have to pay another deductible, but would have to come back because he didn’t have the tire sensor in stock. My wife checked back with Gary over the summer and the part hadn’t come in. We don’t use this vehicle often and I didn’t get around to bringing it in until today. I explained the situation, but had to pay another deductible. Teila was very professional and represented your dealership well. It’s just unfortunate I had to pay a second deductible because Gary didn’t include it in the computer’s
notes.
4/21/2018
Jim R. VERIFIED CUSTOMER
I really appreciate how well I am taken care of when I come in for service. Teila did an excellent job getting my fleet vehicle all of the services it needed.
4/21/2018
Gloria Y. VERIFIED CUSTOMER
I WAS VERY SATISFIED WITH SHAWN !!! HE IS DEFINITELY KNOWKEDGEABLE AND AN ASSET TO **** HANNAH - VANCOUVER.....
I STILL HAVE TO MAKE ANOTHER APPT WHEN I GET BACK FROM VACATION .....
4/21/2018
Marc W. VERIFIED CUSTOMER
Kelsey was a great service provider. Great job.
4/21/2018
Randy L. VERIFIED CUSTOMER
Thank you for keeping the inside clean.
4/21/2018
Jerimiah H. VERIFIED CUSTOMER
Great job
4/21/2018
Michael T. VERIFIED CUSTOMER
I have only positive things to say. Alyssa kept me informed every step of the way. Shawn is very professional and thorough in his job.
4/20/2018
Tamara H. VERIFIED CUSTOMER
Great customer service. Thank you so much.
4/20/2018
Kent E. VERIFIED CUSTOMER
Very polite young man. Enjoyed the experience of working with him.
4/20/2018
James L. VERIFIED CUSTOMER
Jeff was awesome and very customer service oriented was very professional and kind and patient to listen to my wife who blathers on about things but he was able to pinpoint the issue and give us a satisfactory answer as to why there is a shimmy or something with the back of our truck and apparently is normal we appreciate you guys very much we completely hate Gresham Dodge and we will never go anywhere but Vancouver **** Hannah dodge for services. Thank you for being honest and the golden standard.
4/20/2018
Dwight L. VERIFIED CUSTOMER
Kelsey is great to work with!!
4/20/2018
Sandra C. VERIFIED CUSTOMER
Our trouble was quickly diagnosed and resolved
4/20/2018
Thomas R. VERIFIED CUSTOMER
I filled this survey out yesterday and you keep texting me. This is my third text today. I received excellent service. Please remove me from the automatic texting program.