I had my vehicle towed to your dealership to be fixed and diagnosed with what’s wrong with it they said they couldn’t get the WCM to even start checking the diagnostic that I would have to find it that it was a discontinued item and they couldn’t order it and that I had to find it so I went over to your parts department ordered it it was in your stock it’s being delivered now I’m going to take it to your service department when I pick it up and have them install it sync it to the key and diagnose the problem with my truck under its warranty very displeased with the service I was given
3/29/2018
DIANA T. VERIFIED CUSTOMER
I was needing a second opinion on my 2010 Jeep Wrangler from another dealer which stated that I needed ujoints. Matthew and several service techs did a inspection and found nothing wrong! I will be moving all my service to **** Hannah! Thank you very much for the peace of mind. Diane Tompkins
3/29/2018
Shane E. VERIFIED CUSTOMER
Service guy Matt was great but I'm disappointed that my warranty has not covered 2 issues that I've had since I bought the truck in January.
3/29/2018
Summer F. VERIFIED CUSTOMER
The biggest factor in our customer service experience was availability of a loaner vehicle. Thanks for seeing us up Matt!
3/28/2018
Amy B. VERIFIED CUSTOMER
Thank you.
3/28/2018
Skip H. VERIFIED CUSTOMER
Mary was wonderful. Very professional
3/28/2018
Chad Z. VERIFIED CUSTOMER
Please tell Kelsey thank you for me! - Chad
3/28/2018
Kristena P. VERIFIED CUSTOMER
The only issue I had with the entire experience was the text messaging system that you guys have in place. My mechanic Shawn expected me to reply to him but the text messaging system did not allow me to reply at all. Every time I tried and gave me an error message saying that my message could not send to an invalid number. I'm not sure if this is a common problem or just with the T-Mobile service that I use. Other than that, I am 100% satisfied. Thank you.
3/28/2018
Stephen M. VERIFIED CUSTOMER
Yes. Good communication
3/28/2018
Andrea Carole. VERIFIED CUSTOMER
Shawn was awesome! He answered all my questions and was very helpful.
3/28/2018
Michael F. VERIFIED CUSTOMER
Everything was done to my satisfaction, though I wish that I didn't have to spend half my day waiting on my vehicle to be done
3/27/2018
Vanessa A. VERIFIED CUSTOMER
Great job, thanks!
3/27/2018
Marna O. VERIFIED CUSTOMER
Simple service, no concerns. Timely finish!
3/27/2018
Thomas W. VERIFIED CUSTOMER
She is awesome! I love DH!
3/26/2018
Scott M. VERIFIED CUSTOMER
Matthew did a great job and was very helpful
3/26/2018
Norberto L. VERIFIED CUSTOMER
Is good experiencia
3/26/2018
Sherrie F. VERIFIED CUSTOMER
I really don’t like dealing with **** Hannah service. SeeS
3/26/2018
Meghan C. VERIFIED CUSTOMER
Shawn was amazing to work with and went above and beyond for my husband and I to make sure that we were taken care of, we truly appreciated working with Shawn and hope to work with him again in the future!
3/25/2018
Richard B. VERIFIED CUSTOMER
Very helpful and professional
3/25/2018
Marcus James. VERIFIED CUSTOMER
Mary B Hickox was excellent very polite and provided excellent service.