Didn’t hear back for two day on the status of my car. My coolant cap was off under the hood when I picked up my car. I was notified that my car was done at 6pm. Right when you close. I was extremely disappointed and I’m not sure I will bring my car back.
2/14/2018
Damian Milton. VERIFIED CUSTOMER
Customer service was absolutely wonderful! Left another dealership because of poor customer service and will return here instead of going to the other! Thank you again!
2/13/2018
Garrett C. VERIFIED CUSTOMER
Expedient and professional service; a great experience.. Thanks.
2/13/2018
Todd L. VERIFIED CUSTOMER
Went in for an egr repair. Unfortunately your diagnostic testing couldn't pick it up to service, but you checked my fluids and changed my oil.i appreciated that, so in spite of not fixing the her, I was pleased with your service????
2/13/2018
Jon D. VERIFIED CUSTOMER
Very courteous, prompt, and professional. Top notch!
2/13/2018
Joseph Dylan. VERIFIED CUSTOMER
Thank you guys for the Great service!!
2/13/2018
HEATHER J. VERIFIED CUSTOMER
Kelsey was very helpful!! Kept me updated on my car!!! Very pleased
2/12/2018
Jeremy S. VERIFIED CUSTOMER
After finally getting the correct part ordered and installed your service team couldn't even wipe the grease off of the installed door handle.
2/12/2018
James P. VERIFIED CUSTOMER
Kelsey is amazing I only choose here she is the shining start that bring the vehicle in we come here and not other places because of Kelsey we will keep comikng back as long as she is there
2/12/2018
Robert V. VERIFIED CUSTOMER
Question about a recurring problems were not answered. Wish I could of talked to the mechanic. Also nerver talk to tila, she was busy or not there.
2/12/2018
KEITH A. VERIFIED CUSTOMER
Alysia was very professional I’m very happy with her service
2/12/2018
Greg H. VERIFIED CUSTOMER
YES I WAS COMPLETLEY SATISFIED WITH THE QUICK AND EFFICIENT WORK BY JEFFREY W ROBERTS.HE WAS FRIENDLY AND PROFFESSIONAL, AND GOT THE WORK DONE BEFORE THE PROMISED TIME. AS WELL AS THE WOMAN WHO ASSISTED ME WHEN MY TRUCK WAS DONE. ALSO THE YOUNG MAN THAT BROUGHT ME THE TRUCK, ALL WERE PROFFESSIONAL AND FRIENDLY.
I DON'T GENERALLY TRUST DEALERSHIPS HAVING BEEN CHEATED BY SEVERAL.....SO I WAS PLEASANTLY SURPRISED.
2/11/2018
Steve H. VERIFIED CUSTOMER
Brought in for oil change, inspection was told brake fluid was contaminated and needed to be changed. Was charged approximately $175. When I got home looking through my records I discovered **** Hannah had changed my fluid only 8000 miles ago. It either didn’t need this service or it wasn’t done but charged on my January 2017 visit. I feel I should be refunded my charge.
2/11/2018
Roseann V. VERIFIED CUSTOMER
Kelsey Arnold at first had to reschedule my appt. because the parts did not come in. An hour or so later she called me back to let me know the parts had come in and that if I still wanted to come in they could get it done that day. I am so glad she made the effort to call so I could get my car service done. I would work with her anyday!!
2/11/2018
Roman H. VERIFIED CUSTOMER
Great customer service
2/11/2018
Miguel L. VERIFIED CUSTOMER
I scheduled my appointment online and requested a tire rotation that was not performed. In previous occasions I've also been offered complimentary car wash, but not this time