Kelsey always is very helpful and listens to my concerns.
1/28/2018
Samantha K. VERIFIED CUSTOMER
Jeffery was rude and wouldn’t explain a fee situation and tried to say that I didn’t have a 3 year warranty because my car was past the mileage but I just bought my car 4 months ago and had at least 30,000 miles left on the warranty. He was just rude and kept cutting me off on the phone and trying to hang up. Also it took 2 hours to change my oil.
1/28/2018
Elbert M. VERIFIED CUSTOMER
Kelsey always treats me like I am a vip
1/28/2018
Carla D. VERIFIED CUSTOMER
We are very happy with the service and Shawn was great.
1/28/2018
Daniel C. VERIFIED CUSTOMER
Shoddy paperwork and deception about work allegedly done.
1/28/2018
JOSEPH M. VERIFIED CUSTOMER
It was fast and done right
1/28/2018
ANDREA CAROLE. VERIFIED CUSTOMER
Jeff was polite and friendly. Answered all my questions and was professional. Very pleased with the service.
1/28/2018
Laura B. VERIFIED CUSTOMER
Shawn was great.
1/27/2018
Bill Q. VERIFIED CUSTOMER
My service is not complete yet. I got a text saying they would call - but no call - then this survey.
Really - you should probably go back to whatever company you paid to put this survey platform together for you and renegotiate the contract. They are not giving you what you paid for.
1/27/2018
WEI C. VERIFIED CUSTOMER
Pls do so.
1/27/2018
Richard H. VERIFIED CUSTOMER
Cynthia was great she want to bat for me and I could not be happier. She is a asset to your company. Thanks Rick Hoffmann
1/27/2018
Debbie S. VERIFIED CUSTOMER
I've had nothing but issues today with my car....stalling, not starting, back firing n the hold light coming on...none of these issues were happening prior to bringing my car into you....also I had my plugs n wires done 2 months ago and you have it showing they need to be replaced....extremely disappointed...how are you going to resolve this???
1/27/2018
DANIEL C. VERIFIED CUSTOMER
Showed up 5 minutes before they stop accepting customers, Mary got me right in.
1/26/2018
Mike D. VERIFIED CUSTOMER
Loved the new deli open for breakfast also my service agent was very Courteous answering all my questions
1/26/2018
Amy Z. VERIFIED CUSTOMER
Jeff Roberts kept me informed of what was happening with my vehicle. Even though I did not qualify for the credit to have more work completed on the car he informed that it was available.
1/26/2018
Barry M. VERIFIED CUSTOMER
Shawn was very professional and nice.
1/26/2018
Bonnie R. VERIFIED CUSTOMER
Great service
1/26/2018
Gary T. VERIFIED CUSTOMER
The service advisor was more than helpful and did exactly what she said she would do. I was very pleased with the service.
1/26/2018
Louis M. VERIFIED CUSTOMER
Everything was done as they should have been and you accommodated my time restrictions so I could keep another appointment on my calendar. Thank you, Lou Morisette