Weatherstripping on passenger door hadn’t been replaced property. After spending $1500 on new carpet, I went trough the car wash and discovered the passenger side had a massive leak. The truck was soaked in the whole seat and floor. Took it back and the tech put the weatherstripping back in place. Really discouraging to spend all that money on new, dry carpet and have someone’s oversight make the whole inside wet again.
12/13/2017
Ly D. VERIFIED CUSTOMER
Shawn is helpful guy and honest. I'm happy with the service. Thank you so much
12/13/2017
Traci M. VERIFIED CUSTOMER
I picked my car up yesterday after being there for a week and today the blind spot assist isn’t working again.
12/13/2017
Eric R. VERIFIED CUSTOMER
Alyssa was great! I guess I was a little confused about payments however. I wasn't aware there would be such a large fee for running a "diagnostic" on my leaking jeep. 160$ to tighten bolts I already had is outrageous. Not Alyssas fault, she was very nice.
12/12/2017
Dillon H. VERIFIED CUSTOMER
Kelsey is awesome! Keep her around!
12/12/2017
Charles H. VERIFIED CUSTOMER
Kelsey does a great job....excellent follow through.
12/12/2017
Lisa D. VERIFIED CUSTOMER
Kelsey was excellent today. She kept me well-informed of a situation with my jeep and is helping me to get it in Better repaired. Thank you
12/12/2017
Patrick M. VERIFIED CUSTOMER
Shawn did a great job- but my truck is still not working properly! The remote start worked when I picked up the truck the morning of 12-11-17 but did not work when I left for my lunch break 3 hours later. The 2nd key fob is not programmed to my truck. The auto doors lock safety feature is in the on position in the settings but doesn’t work properly. I am very disappointed with this entire process.
12/12/2017
Sandra M. VERIFIED CUSTOMER
He was awesome!
12/11/2017
Matthew B. VERIFIED CUSTOMER
Fast and friendly service, big thanks to everyone!
12/11/2017
Teresa R. VERIFIED CUSTOMER
Shuttle service took 2 plus hours. That's ridiculous!!!
12/11/2017
Michael K. VERIFIED CUSTOMER
Very nice to work with
12/11/2017
Cathy T. VERIFIED CUSTOMER
Matt was a very kind considerate man
12/11/2017
Belinda H. VERIFIED CUSTOMER
Had no contact with the dealer ship for 9 days,I had to make the call to see what was going on with my jeep.and I did not have a loaner to drive.had to find rides to work.not a satisfied customer
12/11/2017
Daniel F. VERIFIED CUSTOMER
There was a **** with balls drawn on my vehicle when it was returned to me. It wasn’t there before because it was on the drivers side door. I had my 8 year old child with me too. The vehicle was in an area that makes me strongly believe it wasn’t another customer.
12/11/2017
Rickey M. VERIFIED CUSTOMER
Was really disappointed with this place, had to wait to talk to someone about the service when there was other people available to help me. I had to give these people my last name four different times, very frustrating!
Turns out, the device I have been waiting for, for two weeks couldn’t get done because someone ordered the wrong running boards for my truck & come to find out they are on factory recall!!
I am very disappointed with service, because the appointment was made, like everything was ready to be installed, now I gotta wait longer!, bunch of freakin amateurs if u ask me
12/10/2017
Nicholas G. VERIFIED CUSTOMER
Teila was awesome. I’ll make sure to work with her from now on.
12/10/2017
Fredrick M. VERIFIED CUSTOMER
Great job
12/10/2017
Melissa M. VERIFIED CUSTOMER
I was very pleased with the service I received. Gary was friendly and very helpful. It slipped my mind to ask for help changing the clock and after all was done he came out to my car and helped fix the time! So thankful for a low price and friendly service staff!