Outstanding customer service and communication. Thank you.
12/3/2017
Ronald P. VERIFIED CUSTOMER
Wonderful work
12/3/2017
Jenessa N. VERIFIED CUSTOMER
She
12/3/2017
Karen H. VERIFIED CUSTOMER
Shawn was honest and transparent with the process of my Jeep’s recall and hardware issues and ensured that I was informed with time to make changes if nesessary.
12/3/2017
Bradly P. VERIFIED CUSTOMER
The service was performed well but communication with Matthew was terrible. Never received a call reviewing the services performed as promised, also never received a response from multiple text messages. Left a message to have Matthew call me back, call was never returned. As a result, wasn't able to arrange that the keys were left with the front desk, as I was unable to make it to the service center before closing due to work. Because of this, I missed important plans on Friday and was forced to pick my car up at 7 am on Saturday. In total, I got my car two days later than expected, and had to spend $50 in Lyft rides because of not having my car.
12/3/2017
Daniel W. VERIFIED CUSTOMER
Great service from start to finish from Matthew Thornburg and every one else at dealership !
12/2/2017
Robyn C. VERIFIED CUSTOMER
Kelsey was great. She listened and understood my need to have my Jeep fixed quickly. She gave good instruction and her follow up was excellent. Thank you Kelsey
12/2/2017
Terry O. VERIFIED CUSTOMER
Teila was great!! She was very welcoming and she kept me informed on the progress of my truck.
12/2/2017
Jeff Kelly. VERIFIED CUSTOMER
Mary was great
12/2/2017
Sheri N. VERIFIED CUSTOMER
Traded my truck in because of the lousy service at **** hannah dodge does. I will not own another Dodge Ram because if it.
12/2/2017
Jennifer C. VERIFIED CUSTOMER
I am ALWAYS amazed and impressed by the service provided in your establishment. Just when I thought you all could not be kinder, more helpful and supportive, once again I am blown away! Thank you so much!
12/2/2017
James W. VERIFIED CUSTOMER
Your van drivers do a great job and should be played more than minimum wage.they have a lot of things to do delivering their p/u around.....thank you.....Jim whalen
12/1/2017
Ronald S. VERIFIED CUSTOMER
Kelsey Arnold was awesome
12/1/2017
Leonardo Z. VERIFIED CUSTOMER
Gary was very friendly and professional! I will be hoping i can find a great dealer like yours in Georgia! You do live your slogan “believe in nice”! I will miss the really great service!
12/1/2017
Jim C. VERIFIED CUSTOMER
I am bringing back my car f or the third time in as many days. Driving 80 miles round trip with two cars for the same problem. The cost for the repairs 1300.00 each time total 2600.00 and the car stills does the same thing. Which leads me to believe none of the repairs to this point needed to be done. How do you resolve this problem???
12/1/2017
Michele H. VERIFIED CUSTOMER
The service tech, Gary Martin, was very nice to work with.
However, although my rear tires couldn't be rotated, I asked for air in the tires during the servicing of my JEEP. That was forgotten.
The reminder sticker in my window was removed and a new one was not put in place of it.
Normally my vehicle is vacuumed in the front when I have it serviced and it was not done.
12/1/2017
Jose A. VERIFIED CUSTOMER
Hard working people.. they work fast I like it.. thanks to all of you that help me getting my car fix..
12/1/2017
MICHAEL K. VERIFIED CUSTOMER
Alyssa made my service experience a pleasant one . She is easily One of the best advisors I have experienced at Hannah . She obviously knows what she is doing .
12/1/2017
Sylva A. VERIFIED CUSTOMER
Allison was great. Dealing with her was a pleasure. But the rest of the experience was unsatisfactory.