This will be the last time I use **** Hannah for any auto experience! I have purchased numerous vehicles from them and this has been the worst.
11/19/2017
Trevor S. VERIFIED CUSTOMER
My expectations for when I make an appointment is to have all my requests and concerns taken care of. I requested oil change / 50k milage / new tires and filters and to only have an oil change done in 5 Hours is not acceptable! I had no communication to let me know that there were no tires in stock or that my car was complete for hours while I just waited. What a complete waste of a day. When I spoke to the techician at checkin he acknowledged all my concerns yet nothing was done and when I make an appointment two weeks in advance I would assume and expect to have tires in stock and was led to believe you had tires in stock.
11/19/2017
Bryan T. VERIFIED CUSTOMER
Kind of confused. Gus helped me. He was great
11/19/2017
Eduardo V. VERIFIED CUSTOMER
Happy with the service thanks
11/19/2017
Bobby L. VERIFIED CUSTOMER
The customer service rep. by Beth Hickox was the best services I have while living in the. Pacific Northwest...She was great!
11/19/2017
Judith N. VERIFIED CUSTOMER
A very smooth and professional visit thanks to Kelsie Arnold
11/19/2017
Howard B. VERIFIED CUSTOMER
Brake rotors are supposedly warped and steering does not work properly at 16,000 miles, the brakes had been inspected by a ASE certified brake specialist prior and the rotors where checked with a dial indicator and check out within tolerance, I had this done to eliminate the wear and clause, the abs pump or controller are suspect, the steering rack or pump is making loud noises as the wheel is being turned interimently, it did not use to do this, it began to happen recently and still does, they said nothing is wrong so another problem i' m stuck with, I plan to take my vehicle to a independent mechanic to have the problem fixed at my cost because warrantee service not being honored.
11/18/2017
Michael B. VERIFIED CUSTOMER
Great service
11/18/2017
Armando L. VERIFIED CUSTOMER
Did a great job.
11/18/2017
Neil R. VERIFIED CUSTOMER
Kelsey did a great job. Very pleasant
11/18/2017
Justin U. VERIFIED CUSTOMER
Rad
11/18/2017
Jordan W. VERIFIED CUSTOMER
Friendly and welcoming.
11/18/2017
WILLIAM E. VERIFIED CUSTOMER
She was very on top of all aspects answered all my questions completely
11/17/2017
Kevin A. VERIFIED CUSTOMER
Very Rude. Huge waste of time.
11/17/2017
Chris A. VERIFIED CUSTOMER
100% the worst ever!! I never complain on these and I can’t believe how bad the service was!!
11/17/2017
Lisa M. VERIFIED CUSTOMER
Gary Martin was very polite, and fixed the problem with my car leaking oil very quickly. He explained what was causing it and wished me Happy Birthday. I was on my way within 20 minutes.
11/17/2017
Justin B. VERIFIED CUSTOMER
Easy to work with
11/17/2017
SCOTT C. VERIFIED CUSTOMER
Service was excellent
11/17/2017
David Y. VERIFIED CUSTOMER
Allie was terrific. I hope I can continue using her for all future service.
11/17/2017
Crystal W. VERIFIED CUSTOMER
I have always been happy with the service we have gotten from **** hannah, this time wasnt the first experience we have had with your dealership, allthough it has been awhile since we have done buisness together. Your shop also rebuilt my 89 wrangler laredo, and we purchaced a 05 cherokee from you. We no longer have the cherokee but the 89 is still running strong! However, on the paperwork i recieved before leaving there i'm not sure that part of the papers were ment for me?...there is someone elses name and something about a pickup on the second page?...so if you could let me know if it is something you need returned? Other than that, very pleased as always with the service...thanks a bunch!