Never got a call back about my vehicle. After leaving multiple messages I found out the my rep wasn't even there. She had gone home a few hrs after I dropped my car off. So once again the problem didn't get fixed, the problem "couldn't" be duplicated (because of the outside temp being to low) which I told 3 different people. And then was told it's just knocking and grinding because that's the way that motor runs. Over all I'll probably never buy another car from this place. They are all smiles and are super helpful till they get your money and then they just wash there hands of ya.
9/3/2017
HENRY V. VERIFIED CUSTOMER
I came because a low pressure light was on. You said it as fixed. It is two weeks later and it is back on. Something wrong.
Thank you,
HENRY V
9/2/2017
Kyle T. VERIFIED CUSTOMER
I already filed a formal complaint with Dodge Corporate. I certainly don't need to speak with any at the dealership.
9/2/2017
Robin R. VERIFIED CUSTOMER
Still not sure why the part for my truck cost more than twice as much as I was quoted from the parts dept. if I would have bought it outright from them, this has happened on other occasions as well.
9/2/2017
Rica T. VERIFIED CUSTOMER
Kelsey provided great service and communication through the process. Wish it wouldn't have taken as long, but she kept me updated and felt valued as a customer. I'm in customer service too so I understand how difficult the job can be and she does it well.
9/2/2017
Lisa W. VERIFIED CUSTOMER
They did not fix the issue
9/2/2017
David A. VERIFIED CUSTOMER
She very good at her job i was very impressed, thak you
9/2/2017
Jerry C. VERIFIED CUSTOMER
Too high price. I am going to have to have some of the work done else were. Nice people just felt like a con instead of a service
9/1/2017
Paula F. VERIFIED CUSTOMER
No problems. Sorry we couldn't get the brake light fixed. We may have to come back and do that before our trip.
9/1/2017
Pat B. VERIFIED CUSTOMER
Great communications.
9/1/2017
GARY S. VERIFIED CUSTOMER
Failed to schedulevdoor ding as agreed
Took two trips at 2hours drive round trip
Failed to answer text messages for scheduling next appt
Still need gas cap cover repairs and passenger door does not close completely will call to schedule another appt tomorrow to have them fixed under jeep warranty
Bought every warranty offered for more coverage
9/1/2017
Elizabeth G. VERIFIED CUSTOMER
Kelsey was amazing.
9/1/2017
Hector B. VERIFIED CUSTOMER
Good professional thank you
9/1/2017
Arthur S. VERIFIED CUSTOMER
Teila was terrific and very helpful with a somewhat sticky situation.
9/1/2017
James S. VERIFIED CUSTOMER
Truck has had a vibration from day 1 , so far no efforts to help cure the issue,
9/1/2017
Denice L. VERIFIED CUSTOMER
Fantastic service.
8/31/2017
Skylar R. VERIFIED CUSTOMER
I called amd asked for a call back 3 different times amd did not receive any call back until I called on Tuesday saying I will car had to be done
8/31/2017
MIKHAIL E. VERIFIED CUSTOMER
Fastest oil change I've ever received. Will always be requesting teila!
8/31/2017
Sean W. VERIFIED CUSTOMER
My representative was great and super friendly
8/31/2017
Aaron W. VERIFIED CUSTOMER
Kelsy was amazing!!i feel she went above and beyond to get our car issue resolved.