We received great service and it was done very quickly. Thank you
8/22/2019
FRED K. VERIFIED CUSTOMER
None
8/22/2019
Bill S. VERIFIED CUSTOMER
Kelsey was awesome
8/22/2019
Susan Marie. VERIFIED CUSTOMER
She was wonderful
8/22/2019
Jon M. VERIFIED CUSTOMER
Teila did a nice job as service manager.
8/21/2019
John F. VERIFIED CUSTOMER
As usual Kelsey was put in a difficult situation but she acted like a real professional
8/21/2019
Beth D. VERIFIED CUSTOMER
Wait time was not approximate
8/21/2019
Dan B. VERIFIED CUSTOMER
She is the only person at **** Hanna that treats me like a person. She is the only nice person I’ve dealt with in all the years I’ve been doing business with you guys. Do whatever you need to to keep her.
8/21/2019
JOSHUA S. VERIFIED CUSTOMER
Kelsey is both knowledgeable and beautiful, good combo. Do your best to keep her employed, a raise perhaps?
8/21/2019
Jalloul J. VERIFIED CUSTOMER
Shawn was great to work with!
8/21/2019
ARLENE V. VERIFIED CUSTOMER
This was my first time working with Beth and I found it to be a positive experience. She was very helpful and kept me informed on the status of my car. I had spoken to her on the phone prior to going to the service center. I would say it was the best experience I’ve had since I started bringing my car to the service center.
8/21/2019
Travis D. VERIFIED CUSTOMER
Kelsey is the best and the reason I am a loyal customer and why I refer everyone to her
8/21/2019
Laurene S. VERIFIED CUSTOMER
I had a 8AM appt for checking sluggish upon starting my truck and rotation of the tires. Texted for update at 10:30. No answer but phone call before 11:00 when I was told my fuel filter and air filter were clogged and needed to be replaced. I authorized the repair. Went to the service rep and told her I was waiting now. After checking with her 2 times got my truck back at 1:06PM. Two hours to replace two filters. Too long and too much money.
8/21/2019
**** B. VERIFIED CUSTOMER
Outstanding job will come back because of her.
8/20/2019
Kari T. VERIFIED CUSTOMER
The gentleman who greeted me was very nice. He was great. I’m just disappointed I didn’t feel like it was the same experience as in the past. I didn’t get an electronic notification of my vehicle report. I wasn’t offered a car wash.
I waited about 2 hours.
8/19/2019
Darrylyn L. VERIFIED CUSTOMER
Beth went the extra mile. It was a very frustrating situation thanks to my insurance. She put up with my tears, my frustrations with the highest standard of professionalism any employer would be proud of.
You’ve got a diamond in Beth.
Seriously, I’ve never seen anyone so in control.
8/18/2019
Paul B. VERIFIED CUSTOMER
Teila is an amazing service advisor, she knows her products, is a great listener to your concerns and keeps you updated on the progress of your vehicle. All this with a great smile and cheerful personality.
8/18/2019
Douglas G. VERIFIED CUSTOMER
I will have to make another appointment as the shifter does not work properly now. Sometimes when I put it in drive the d blinx the car does not move forward.
8/18/2019
Harry P. VERIFIED CUSTOMER
This is the second time with Teila. She guided me from the start. Answered my questions and when the car was ready she called as she said she would. Very proper and pleasant person.