Service by Kelsey was good but I noticed a chip in the new windshield
7/22/2019
Toni D. VERIFIED CUSTOMER
Nice job
7/22/2019
David F. VERIFIED CUSTOMER
I clearly spoke with Scott and apparently I have to wait until Tuesday to talk with him. I only authorized 100 which is my deductible. I don’t want to have to fight and argue with a service
7/22/2019
Erik S. VERIFIED CUSTOMER
I took my car in to get an alignment done but it is still pulling to the right more than it should be.
7/22/2019
Jeremy C. VERIFIED CUSTOMER
Very friendly and professional, the vehicle inspection was thorough which was helpful before our long road trip. Although I am a mechanic there r just somethings I don’t have equipment for or am no longer able to perform due to health issues. I feel 100% confident having my Magnum repaired by this shop again.
7/21/2019
David C. VERIFIED CUSTOMER
was told repairs to take 1 to 2 days at most got my truck back 8 days later. Lack of communication, with everything that has happened after purchase I don't think I'll ever be back accept for recalls or warranty work.
7/21/2019
RACHEL N. VERIFIED CUSTOMER
Why does your **** Hannah "rewards" program state that a rental car will be provided for preventative maintenance when CLEARLY that is never going to happen? I was told last time I had an oil change, that no cars were available and that they could get me a Lyft... ok fine...whatever...needed to get to work. This time, I was told rental cars are not available for "just an oil change" and neither are Lyft rides? But she would go ahead and get me a Lyft ride anyway? Well gee thanks....considering I had 20 minutes to get to work and knew you guys wouldn't have a car for me to drive so assumed I'd be getting a Lyft ride since no one bothered to tell me last time these aren't available for "just an oil change"....You guys might want to consider updating your "rewards" program...JUST SAYING!
7/21/2019
Jason L. VERIFIED CUSTOMER
Kelsey always insurers prompt service and clearly conveys where the vehicle is at during repair procedures and when completed.
7/21/2019
Devin A. VERIFIED CUSTOMER
No communication, not being heard, and no urgency to meet me the customers needs!
7/21/2019
GHASSAN A. VERIFIED CUSTOMER
Thank you Shawn!! You are the best
7/21/2019
JESSE V. VERIFIED CUSTOMER
Scott was awesome and so was Wayne the Tech who worked on my truck.
Knowledgeable and a great willingness to help. Made me feel right at home.
Best yet!
7/21/2019
DONALD T. VERIFIED CUSTOMER
Sean and Blake were very professional and helpful with the service they provided today! Thank you
7/21/2019
Denise B. VERIFIED CUSTOMER
Thank you
7/21/2019
Tina F. VERIFIED CUSTOMER
Kelsi was amazing!! She was helpful and kind and my car was done in a timely manner.
7/20/2019
PAVEL Z. VERIFIED CUSTOMER
Very nice very professional staff
7/20/2019
Lynn Z. VERIFIED CUSTOMER
Jeff has been a pleasure to work with. Friendly, Courteous, and always Smiling.
Thank you Jeff!
7/20/2019
CAMERON K. VERIFIED CUSTOMER
I was charged an additional $60 for dog hair when I was never called about that additional charge. Secondly I took before photos and there was minimal dog hair and the small amount there was in the Jeep was located on the back side of the back seat. Such a small area for $60. Very disappointed.
7/20/2019
DENNIS G. VERIFIED CUSTOMER
Teila is good to work with....super service from start to finish.