Time frame was excellent and Scott Long was awesome to work with
7/20/2019
Brett M. VERIFIED CUSTOMER
Everyone is great, friendly and welcoming. Booking the service was easy, Kelsey was great, she was super busy with another customer so someone else checked me in.
All I asked was to have more air put in the tires, while they were fixing the recall stuff.
I have some tires on order at the end of summer to replace my current tires.
The one thing I asked, was not done, but on check out had a massive list of things that need doing. These were the 60,000 service items, you can research and see what I declined. I understand it’s their job to ask these questions. It’s weird as I purchased the truck in October, the mileage is still in the 60’s so these should have been done before I purchased the vehicle? I have now purchased 3 vehicles from DH, I will continue to purchase my vehicles from you. No issues, ensure the communication from checkin to mechanic is followed up.
7/20/2019
Brian L. VERIFIED CUSTOMER
She was great. Very good customer service.
7/20/2019
Quinton S. VERIFIED CUSTOMER
Jeff was awesome!!!
7/19/2019
Elizabeth T. VERIFIED CUSTOMER
As always Kelsey takes care of my car.
7/19/2019
TOM N. VERIFIED CUSTOMER
Jeff was helpful and explained the details to all my questions. Excellent service and price.
7/19/2019
Benjamin M. VERIFIED CUSTOMER
When I turned on my truck after service it now registers a “Service Automatic Brakes” message and was not on before!
7/19/2019
Angelique C. VERIFIED CUSTOMER
My service was great. Walkin oil change, wasn’t too busy and Jefff was great.
7/19/2019
ALYSON P. VERIFIED CUSTOMER
I always feel confident brining my truck here! Thank you!
7/19/2019
Collision C. VERIFIED CUSTOMER
Kelsey went above and beyond for all my service needs. I was beyond satisfied and will definitely return.
7/19/2019
KRISTIN E. VERIFIED CUSTOMER
Awesome service ~. called to make appointment and got in same day! Teila is very friendly and super helpful!
7/19/2019
BRIE P. VERIFIED CUSTOMER
Darin was awesome and double checked parts under the Max Care that help the bottom-line for me.
7/19/2019
Jace P. VERIFIED CUSTOMER
Kelsey "Rocks". On this visit she said she had to order parts and would call me to reschedule repairs.
7/18/2019
GARY A. VERIFIED CUSTOMER
Service was great ! Scott was very good! But some how my carpets were not vacuumed and the windshield not washed in or out! Disappointed !!!
7/18/2019
Vasile R. VERIFIED CUSTOMER
Kelsey was great. However the service wasn't. I had to bring my car in for service 3 times. I told them I've had this issue since I drove the truck home since purchase and even tried getting it serviced after, but couldn't due to scheduling. They blamed a sound that sounded like it was coming from the windshield on Running boards (steps) installed on the truck and tried to charge me $80 to tighten the bolts that were "loose." Then after I had them removed by the shop who installed them, they blamed the sound on the canopy (camper) installed on the bed of the truck which they tried to charge me $300 to remove. I had to get that done outside the dealership. Once that was done I didn't even have a rental and had to wait days for one... The problem got fixed, but that took way too long. I purchased a brand new high end and I'm left thoroughly disappointed.
7/18/2019
Fredrick M. VERIFIED CUSTOMER
Great job
7/18/2019
Melissa C. VERIFIED CUSTOMER
It took longer than expected for an oil change- about 2.5 hours but I have learned to expect that and bring things to do.
7/18/2019
Charlie S. VERIFIED CUSTOMER
Beth has always been really great, have had her several times!
7/18/2019
Carl S. VERIFIED CUSTOMER
Intermittent problems not tracked down.Jeff was helpful and inspected challenger with no issues found-Thanks Carl