Left work early to make it in before 5 so I could get my oil changed through the express service. Made it in at 4:45 only to be told I wouldn’t be done until 6. After I said it was fine by me, the guy rudely told me to just come back another day. I get that it **** to have people come in last minute and I felt bad doing so but I don’t have a ton of time off and I made it in before 5 so I expected to have it done then. I then had to come back another day and an oil change took 2 1/2 hours through express “fast” service. Makes it hard to want to bring my vehicle here.
5/26/2019
Philip S. VERIFIED CUSTOMER
Scott was busy with another customer when I picked up car but another person helped me out. Have always had good customer service.
5/26/2019
Joshua W. VERIFIED CUSTOMER
Very attentive, I appreciate Jeff making my recall repairs as painless as possible.
5/26/2019
Tuan N. VERIFIED CUSTOMER
Service rovide was very satisfying.
5/26/2019
Joyce G. VERIFIED CUSTOMER
Darin was very professional.
5/26/2019
Joe M. VERIFIED CUSTOMER
Kelsey Arnold service was outstanding 5 stars..
5/25/2019
Jennifer W. VERIFIED CUSTOMER
Jennifer having a loaner car for me was crucial and she delivered with flying colors.
5/25/2019
Thomas B. VERIFIED CUSTOMER
Kelsey Arnold rocks!
5/25/2019
DAVID F. VERIFIED CUSTOMER
Service was very good and timely. Scoot did a good job of keeping me informed.
5/25/2019
RANDY M. VERIFIED CUSTOMER
Jeff was phenomenal. He communicated clearly and often and was able to complete all of the required work in time.
5/25/2019
Rachel B. VERIFIED CUSTOMER
Quick and friendly
5/25/2019
Daniel M. VERIFIED CUSTOMER
Pleasant and polite. An asset to your company
5/25/2019
Larry Marcia. VERIFIED CUSTOMER
Scott is a very good service agent
5/25/2019
Ma F. VERIFIED CUSTOMER
Good customer service!
5/25/2019
PETRU G. VERIFIED CUSTOMER
I am very satisfied
5/25/2019
Demetris G. VERIFIED CUSTOMER
Great srrvice
5/25/2019
Kevin T. VERIFIED CUSTOMER
She was a pleasure to work with..
5/25/2019
Katie B. VERIFIED CUSTOMER
Beth was amazing. She had the best customer service I have recieved from **** hannah. She will be my go to person from now on. Thank you Beth
5/25/2019
Kimberley K. VERIFIED CUSTOMER
Jennifer and Bobby are rock stars!!
5/24/2019
DUSTIN S. VERIFIED CUSTOMER
First time with service at **** Hannah dealerships and I was very impressed with service and execution. Good job!