Great Service writer to work with. Will definitely be back
5/18/2019
STEPHEN M. VERIFIED CUSTOMER
Kelsey was kind in her words, but the whole situation with enterprise Rent-A-Car requiring me to find my own ride back was a little ridiculous. I also find it ridiculous that I have to pay for the Rent-A-Car to get warranty work done just to have Chrysler reimburse me... I was told it was a guarantee when I drop my truck off and when I picked it up and returned the Rent-A-Car, Kelsey told me that the chances of them reimbursing me are low. Had I known that I would’ve avoided the extra charges and been picked up by my family. Along with that while my vehicle was being serviced by you one of your technicians damaged the driver side rear door requiring it to go to another building to be fixed for over an hour and 45 minutes. When I got home and checked on the engine work that had been done your technician left oil splattered all over the engine bay, the valve cover he’s working on, and a variety of other components. He made no attempt to clean up his mess. I’m less than satisfied with the overall experience .
5/18/2019
Douglas M. VERIFIED CUSTOMER
Very efficient. Great customer service
5/17/2019
Bryan L. VERIFIED CUSTOMER
Jeff did a great job getting my Jeep fixed and getting me a rental for the week.
5/17/2019
Gideon O. VERIFIED CUSTOMER
Darin was fast, efficient and straight to the point. Very friendly.
5/17/2019
Todd L. VERIFIED CUSTOMER
Jennifer Cox kept me informed and provided the needed information for me.
5/17/2019
DAVID B. VERIFIED CUSTOMER
Jennifer was helpful and kept me informed throughout the recall service.
5/17/2019
Joe H. VERIFIED CUSTOMER
Kelsey was wonderful
5/17/2019
Thomas B. VERIFIED CUSTOMER
The external car “charger” - EVSE worked for all of 60 seconds after I plugged it in at home. It needs to be replaced
5/16/2019
Rodney W. VERIFIED CUSTOMER
Done as i expected, attention was good
5/16/2019
JOE S. VERIFIED CUSTOMER
Make sure you do what you have to keep this gal on your team
Tiela is an asset and will help bring back customers
5/16/2019
Charles D. VERIFIED CUSTOMER
Very helpful and very nice couldn't ask for anything more!
5/16/2019
DAVID H. VERIFIED CUSTOMER
Was disappointed to find that you don't offer shuttle rides to the camas area like you used to a few months ago
5/16/2019
JAMES C. VERIFIED CUSTOMER
Very nice and helpful.
5/16/2019
RUDY P. VERIFIED CUSTOMER
Kelsey provided great service your service department did a great job and I will definitely be coming back to have my needs met again
5/16/2019
ROBERT K. VERIFIED CUSTOMER
No problem or any issues this work order
5/16/2019
CHRIS M. VERIFIED CUSTOMER
Scott is attentive and keeps me informed on the status of my vehicle. He's great!!
5/16/2019
RONALD O. VERIFIED CUSTOMER
The customer service was good and you pointed out and completed necessary additional work.
Thank you.