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Real Reviews from VERIFIED CUSTOMERS
James J. VERIFIED CUSTOMER
She did an excellent job . she was very polite And courteous.
5/5/2019
James J. VERIFIED CUSTOMER
She did an excellent job . she was very polite And courteous.
5/5/2019
Harry P. VERIFIED CUSTOMER
Teila did a wonderful job and did what she said. Very good communication. The whole team did a great job. Great customer service.
5/5/2019
Musa K. VERIFIED CUSTOMER
I appreciate for ur help Kelsey
5/5/2019
KRYSTLE V. VERIFIED CUSTOMER
Thank you for taking time to see what happened in my previous visit and trying to resolve the issue this time. This was a more present visit than the last.
5/5/2019
Joanne S. VERIFIED CUSTOMER
Jennifer is awesome. A real asset to your business.
5/4/2019
Fernando C. VERIFIED CUSTOMER
I had an oil change and cabin air filter replaced today, however, I didn’t make an appointment before dropping off my car and I still needed to run errands. I asked if I could use your shuttle services to take me home but I was told I couldn’t because I didn’t have an appointment. I believe that is a ridiculous policy as your shuttle should be available to all and any paying customers. I ended up having to get an Uber to take me home. This is not the first time I’m not satisfied with your customer service. This is the last time I come get my car serviced here.
5/4/2019
Jd L. VERIFIED CUSTOMER
Kelsey was great. Great communication and quick
5/4/2019
Genadiy Z. VERIFIED CUSTOMER
????
5/4/2019
Daryl M. VERIFIED CUSTOMER
That being said, my overall experience started in July and I just got it done. I was frustrated because it turned out that I had to deal with the exact right person to get it done. Darin was great. Too bad he followed several others that didn’t follow through, didn’t call back, made appts and when I showed up no part and no appointment. Previous experience was bad. This one was how it should have been all along.
5/3/2019
Jose S. VERIFIED CUSTOMER
She was amazing and helpful, thank you Teila for making my experience a good experience. I will definitely be back.
5/3/2019
Carol N. VERIFIED CUSTOMER
Jeff was as always AMAZING!
5/3/2019
Jerry F. VERIFIED CUSTOMER
Kelsey was awesome! Right on time very friendly and always smiling terrific!
5/3/2019
Shad H. VERIFIED CUSTOMER
Teila is awesome and always takes care of me!!!! ??????????
5/3/2019
KRIS K. VERIFIED CUSTOMER
Go burn in hell.
5/3/2019
Samuel C. VERIFIED CUSTOMER
Amazing turnaround on the SUV!
5/3/2019
Vitaliy S. VERIFIED CUSTOMER
Thank you
5/3/2019
Carol H. VERIFIED CUSTOMER
I bought tires maybe reluctantly and the whole experience was a mess. While this is not all on Kelsey since I’ve never had this experience before I would really like to speak to a manager about this.
5/2/2019
Patrick G. VERIFIED CUSTOMER
Nice job, but confusing layout of service desks. Walked in the service area, no one greeted me, another customer told me I needed to go find Jennifer, who was in the back area. I will know better next time, but some signage would be helpful.
5/2/2019
YOUSSEF I. VERIFIED CUSTOMER
Everyone was friendly and helpful, and had ???? services
5/2/2019