Teila has awesome customer service. A joy to deal with and she always listens to my concerns and keeps me updated on the status of my truck. Great job
4/19/2019
Chaise J. VERIFIED CUSTOMER
Jennifer Cox was professional, polite, and thorough. I am completely satisfied with her service. I had issues with the last time I had service done here because of lack of communication, but I am happy that wasn’t the case with her.
4/19/2019
Kyle E. VERIFIED CUSTOMER
Jennifer and her team listened to my complaints and thoroughly addressed each one. I am 100% satisfied and really appreciative of the quality work Jennifer and her team did for me.
4/19/2019
Gary C. VERIFIED CUSTOMER
Welds were done poorly, waiting for a call back on when to return for a better weld
4/19/2019
Michael G. VERIFIED CUSTOMER
Kelsey was efficient and thoughtful.
Thank you!
4/18/2019
Darrell S. VERIFIED CUSTOMER
Jeff not only got me in right away, but even helped me with some other issues. I will be back for all service for sure.
4/18/2019
Rick M. VERIFIED CUSTOMER
Beth was awesome, I hope I have her next time I need service.
4/17/2019
CHRIS E. VERIFIED CUSTOMER
Over promised and greatly under delivered and took way longer than informed and not communicated any timing changes or delays. Very unsatisfied.
4/17/2019
LAURI H. VERIFIED CUSTOMER
Appreciate the great service every time. Scott was great about getting me transportation to and from work while my Jeep was being serviced. He was very helpful and friendly.
4/17/2019
SEAN M. VERIFIED CUSTOMER
Kelsey Arnold is the best Wife ever she always puts out the best effort and makes sure I am happy and well taken care of
4/16/2019
JILL M. VERIFIED CUSTOMER
My husband dropped off his truck for quite a few recalls. Jeff tells him it will probably tmw for pick up. He says it’s cos it won’t be done till 6 and that’s closing I get a text saying if we have any questions feel free to text. So I text I will be back to pick up truck before end of day. Jeff calls me at 2 saying truck will be done about three. I come in and lady directs me to his desk and she paged him. 10 min later he casually walks up to his desk and says what do you need.
He was kinda had attitude. I saw my paper work in the stack so I picked it up and sat it in front of him. signature here once again curtly it will be awhile because the attendants are busy getting cars. He hands me my piper work and I just walked away.
I have an appt Friday for my vehicle but I’m thinkin I just might go to Gresham instead I’m sick of the attitudes there. I have been so screwed over by your service sept so bad I got a new vehicle out of it once and like an idiot I keep coming back giving second chances. I’m over it
4/15/2019
Thomas W. VERIFIED CUSTOMER
She is always amazing!
4/15/2019
Joshua R. VERIFIED CUSTOMER
They only thing that saved this review from being negative was Kelsey. She was amazing to work with, super friendly, upbeat, knowledgeable and always available to answer questions.
4/15/2019
ROGER P. VERIFIED CUSTOMER
I brought my Ram in for an oil change and to have 5 other minor repairs done. All of those repairs were just under $1700.00. The next day my truck is running rough and then my engine light came on. I pulled over and looked under the hood. Right away I noticed that my oil dip stick was not pushed in all the way. I brought my truck back in and had to have my spark plugs replaced... Another $500. When you guys charge that kind of money,I expect perfection. The dip stick issue is NOT perfection!
4/15/2019
Genevieve S. VERIFIED CUSTOMER
Scott was a great guy he is like ups sends a great message out and live up to great leadership , customer satisfaction a10 plus’s perfect and a great reputation for your dealership my female and at time male side thinks he is a great number 1and member to have on the service team thank u ????
4/15/2019
Rodolfo G. VERIFIED CUSTOMER
She's the best. Got us in and got us fixed.. in and out in a timely matter. She made it happen for us. Thanks girl. Rudy Garza
4/15/2019
Travis D. VERIFIED CUSTOMER
Teila did a phenomenal job and was first employee with **** Hannah who was honest with me regarding my pickup. She was honest in letting me know sales was aware seat was still making noise and not ready to be released. Regardless the seat is now fixed and Teila was very honest and competent and showed she takes pride and integrity in her work. Could use her as an example to demonstrate to other employees how to provide excellent and honest customer service. A+ review for her, I will leave comments of rest of process to myself. Thank You service team.
4/15/2019
Kathleen B. VERIFIED CUSTOMER
Kelsey Arnold is the best, won't deal with anyone else. She always has your best interest in mind.
4/14/2019
VICTOR S. VERIFIED CUSTOMER
She was very organized and clear in what I wanted and for service of my vehicle. She called to inform me of updates on the status of the repair work. She liked her job.
4/14/2019
Colin E. VERIFIED CUSTOMER
I wish you would go back to vacuuming out the car after a service