Everyone was very polite, helpful, and respectful. Jennifer did a great job! I really, really appreciated the Lyft ride out to my work in Battleground. It is really hard for me to get rides places because I'm single, so it was fabulous to have that service.
2/23/2019
Rebecca S. VERIFIED CUSTOMER
Friendly, great service. Loved using the Lyft service. Please tip them tho.
2/23/2019
Michael B. VERIFIED CUSTOMER
Didn’t appreciate Chrysler telling me that the diff oil was dirty so I have to pay for a rear diff oil change that wasn’t necessary because the rear diff was bad. It took me coming into the dealership and taking a Tech for a drive to convince him that there was a serious problem with the rear end. I also feel that sending me home with a diff that could possibly go out while me or my wife was driving the car is a huge liability issue as well as putting us in an unsafe vehicle. On top of that I had to pay for a rental for a part that was under warranty that DHC installed a year ago. I need reimbursed for both the rear diff oil change and the rental car.
2/23/2019
JAMES C. VERIFIED CUSTOMER
When I called in to set up my appointment I was quoted a price of $40 ... when I went in for my appointment and after service was done my price was double the quote
2/23/2019
BRANDON M. VERIFIED CUSTOMER
Answered all my question and took care of all concerns. Very professional.
2/23/2019
Steven G. VERIFIED CUSTOMER
Thank you
2/22/2019
Brittany R. VERIFIED CUSTOMER
Excellent service could not have made me happier
2/22/2019
Clint F. VERIFIED CUSTOMER
Jeff and I were able to each juggle our schedules to make it work out for both of us. He was very receptive to my needs. I appreciate it
2/22/2019
Paul B. VERIFIED CUSTOMER
Gary was very courteous and I asked for my spare tire to be filled and he made sure that it got done.
2/22/2019
Brett A. VERIFIED CUSTOMER
Appreciate the service and communication.
2/22/2019
Carole O. VERIFIED CUSTOMER
Telia was great. She kept me up to date throughout the service. She was friendly and professional. She even remembered my dog from our previous visit.
2/22/2019
Monica D. VERIFIED CUSTOMER
Thank you
2/22/2019
Richard B. VERIFIED CUSTOMER
Teila is as always great to work with.
2/22/2019
Lance C. VERIFIED CUSTOMER
Very professional and courteous
2/22/2019
Jerry L. VERIFIED CUSTOMER
This is the second time I've left the dealership with a warning light coming on within a mile of leaving. The first was the EBS light coming on. This time was because of low tire pressure to my rear tires. I know this was probably because of the tire rotation, but still shouldn't happen. Lots of recalls as well. My old Toyota didn't seem to have the bugs this truck does. I think it's up to 5 recalls and I've had the truck for about 1 1/2 years.
2/21/2019
Patrick H. VERIFIED CUSTOMER
Teil has consistently provided exceptional client service. Each time I’ve had the opportunity to work with her she is professional, articulate, and friendly. Her constant positive attitude and ability to manage my expectations about costs, time to completetion and explanation about what my Jeep needs serviced, really creates a positive experience. I live south of Portland and drive all the way to Vancouver because you fix my Jeep well but even more so because I can rely on Teila to get good information and a reliable service experience.
2/21/2019
Jeffrey N. VERIFIED CUSTOMER
Again, it took WAY too long
2/21/2019
Martin D. VERIFIED CUSTOMER
She did good
2/21/2019
Rachel N. VERIFIED CUSTOMER
Was told I would have a loaner car when I made the appointment and there wasn't one available? Also, was told there was no one to do a car wash during the winter? You don't employ detailers year round? I find that hard to believe! Got to be nearly 6pm and hadn't heard from anyone to let me know my car was ready, I had to call to get the status of my vehicle. Was trying to stick with using **** Hannah for the maintenance on my vehicle to keep the "reward" benefits...but paying $76.99 WITH a coupon was ridiculous on top of NO "rewards" like the car wash and loaner car. Valvoline will be getting my business in the future for minor maintenance, unless it is covered under the Chrysler warranty.