Awesome communication! Kept me updated during the process and even stayed late for me to pick up my vehicle! Thanks again.
2/10/2019
KRIS O. VERIFIED CUSTOMER
Kelsey always does an excellent job.
2/10/2019
Mark H. VERIFIED CUSTOMER
Our service writer never really tried to help us when we brought our under warranty vehicle in for repair. He would text and ask us if we had any questions and when we called he said I dont have any answers for you I'll call you. He didnt give us an opportunity to even ask a question. While he wasn't giving us very good customer service I tried to call the service manager just to get some questions answered. I called 3 times, left messages without any return phone call. Once they have your money it feels like they dont care about you or your vehicle. It happens to be an inconvenience for them.
2/9/2019
Jeffery R. VERIFIED CUSTOMER
Kelsey makes a it a pleasant experience having my Jeep serviced. She is an excellent ambassador for your business.
2/9/2019
Dian S. VERIFIED CUSTOMER
I was treated with kindness and work was completed ahead of schedule.
2/9/2019
Lalena S. VERIFIED CUSTOMER
She is awesome!!
2/9/2019
LANCE S. VERIFIED CUSTOMER
Teila was great
2/9/2019
COLLEEN H. VERIFIED CUSTOMER
He was very professional and courteous.He did the job in a timely manner and kept me posted.I really did appreciate that.
2/9/2019
Tony B. VERIFIED CUSTOMER
Kelsey is very professional and does a great job.
2/8/2019
Judy J. VERIFIED CUSTOMER
Kelsey was a joy to work with. She was extremely friendly very knowledgeable and very helpful she was quick to answer all of my questions and return my phone calls immediately I will ask to work with her again
2/8/2019
Cesar G. VERIFIED CUSTOMER
Great service...
2/8/2019
Randy S. VERIFIED CUSTOMER
Jeff was responsive and kept me apprised if the repairs as they proceeded
2/7/2019
Jeff Z. VERIFIED CUSTOMER
Worst service experience in 15 years as a loyal dodge owner, 1st and last time I will do business with **** Hannah Dodge.
2/7/2019
Dean B. VERIFIED CUSTOMER
Thank you Scott and team.
2/7/2019
GENADIY Z. VERIFIED CUSTOMER
????????????
2/6/2019
RICHARD H. VERIFIED CUSTOMER
The service was excellent and the people who worked with me were the best.
2/6/2019
Michael B. VERIFIED CUSTOMER
Kelsey Arnold always provides superior service when I’m there.
2/6/2019
Daniel V. VERIFIED CUSTOMER
Really appreciated being able to get the car in and serviced and back to me pretty quickly. I appreciated Darren's help and everything was great! Thank you.
2/6/2019
Mel L. VERIFIED CUSTOMER
Friendly
2/6/2019
ATHENA C. VERIFIED CUSTOMER
I called before driving across town in snow and Ice making sure I could get a rental car. I get al the way down to dealership and he tells me I can get a rental because I'm not 25. I have been to other dealerships in Virginia where I was given a rental no problem. I am allowed to go to war for the country but I cant rent a vehicle where I PURCHASED my personal vehicle cause im not 25? Are you kidding me? Completely ridiculous. Not happy at all with your dealership or it's people.