Stuck with the problem until they figured it out, then got the problem fixed.
10/29/2017
Darlene H. VERIFIED CUSTOMER
Everything was done in the time frame that we were given. We were satisfied with everything.
10/29/2017
Kathy B. VERIFIED CUSTOMER
????
10/29/2017
Kristi M. VERIFIED CUSTOMER
I felt 2 hour wait was too long. And I have no idea who Cassandra is.
10/28/2017
Pamela R. VERIFIED CUSTOMER
He is always friendly & makes sure I am happy with what is being done. Hopefully he will be with you along time. He is the best I have worked with their.
10/28/2017
Bruce E. VERIFIED CUSTOMER
Quick and efficient.
10/27/2017
Ned T. VERIFIED CUSTOMER
Great
10/27/2017
Jared B. VERIFIED CUSTOMER
Very polite he explained everything in the bill listened to our concerns had them addressed. A great service writer.
10/27/2017
Cindy C. VERIFIED CUSTOMER
The service there was great. But the problem still exists with my radio. James helped me. He was great. I don't know what is wrong they said it was fixed. It started having the same problem. It sounds fuzzy and it keeps cutting. I had it on another channel and it completely cut out. I even had it on for some friends and they it didn't sound good.
10/26/2017
BRITTANY R. VERIFIED CUSTOMER
In the beginning I was not satisfied with my service, but both the service manager Devin and the general manager Rachel reached out to me and completely turned it around. I appreciate both of them!
10/26/2017
Beth T. VERIFIED CUSTOMER
Kassy was amiable, professional and attentive to my needs. I left feeling confident that, should I have any follow-up concerns, she would be a good contact to have.
10/25/2017
Pamela M. VERIFIED CUSTOMER
the car was hand washed but still had chunks of dirt on it and as for the courtesy vacuumed but it was not vacuumed at all. we were very dissatisfied with the hole service experience yet as with all service these days you voice your concerns and they fall on deaf ears as this is the norm with service oriented buisnes
10/25/2017
Jennifer R. VERIFIED CUSTOMER
Service with a smile.
10/24/2017
KATHRYN B. VERIFIED CUSTOMER
Under the car in the front of the vehicle is a cover that tucks under the bumper. Within a week of purchasing the vehicle this fell and was re-attached. During my most recent service it seems that the work done on the vehicle knocked it down again. I would like this attached properly for the long term. Otherwise I'm quite happy.
10/23/2017
MICHELLE T. VERIFIED CUSTOMER
I feel like the knocking is still present in the back end of my car. I also notice my back up camera had an gray area on the monitor. This has only appeared in the last few months. But we were told that this normal and maybe the camera settled,and what I was seeing was my bumper. I don't think that's normal.
10/23/2017
Ashley D. VERIFIED CUSTOMER
Super fast and friendly service!!
10/22/2017
Dawn L. VERIFIED CUSTOMER
Cassandra made the whole day smooth.
10/21/2017
James A. VERIFIED CUSTOMER
James greeted me professionally and we discussed my problem which I had experienced in the past. He was courteous and listen to what I had to say. They identified the problem, ordered the part set up a return appointment and had my car returned in a matter of a couple of hours. I’m very pleased
10/21/2017
MICHAEL D. VERIFIED CUSTOMER
Great people. Fantastic advisor. I Wii recommend you, to any one I know. Thank you. You ROCK.
10/21/2017
Scott S. VERIFIED CUSTOMER
Cassandra always kept us informed on each aspect of the process when anything changed from start to finish. Thank You Cassandra.