James did a great job communicating with me, working with me finding the right deals, and is nice to work with, very personable.
10/7/2017
Charity -. VERIFIED CUSTOMER
Grateful that it is taken care of and that people are so friendly.
I would have appreciated more communication just updating me on the status. It took over a month to get our car back.
10/7/2017
Natalie L. VERIFIED CUSTOMER
Worth the drive to have my vehicle taken care of correctly and efficiently.
10/7/2017
JOSEPH S. VERIFIED CUSTOMER
They did not come and let me know my car was ready. I finally went up ad ask if my car was done and it had been sitting out there for 20 minutes. My wife said she got an e-mail at home but did not see it until after the fact. I noticed the service dept came and let other customers know their car was ready so I expected they would let me know also. Someone dropped the ball. Other than that the service was good.
10/6/2017
Bill S. VERIFIED CUSTOMER
Very helpful
10/6/2017
QUINCY K. VERIFIED CUSTOMER
Satisfied - Yes, but the price could be better ad in cheaper.
10/6/2017
LINDA R. VERIFIED CUSTOMER
Good service
10/5/2017
Vivian K. VERIFIED CUSTOMER
Your computer needs to be updated. Zac had looked up in history that I had previously had some services done that were showing up as critical now. It bothers me that If that service has been done why is showing up still as being needed.
10/5/2017
JOEL L. VERIFIED CUSTOMER
She was very nice and provided excellent customer service.
10/5/2017
Bud T. VERIFIED CUSTOMER
James went out of his way to assist me...
10/4/2017
Melinda L. VERIFIED CUSTOMER
Thank you for providing such convenient shuttles. Every shuttle driver I have met has been great! I also appreciate the complimentary add ons like the car wash.
10/4/2017
Jurgen H. VERIFIED CUSTOMER
Excellent service!
10/4/2017
John K. VERIFIED CUSTOMER
When my wife arrived in the service drive, she was not greeted when she got out of the car. There were two service associates talked. She proceeded to walk up to the counter and had to wait untill they were done taking. More attention to the customer would be great.
10/4/2017
Rick G. VERIFIED CUSTOMER
Best service ever, will always buy from **** Hannah. Cassandra did a great job keeping me updated with my vehicle she deserves raise. A job well done.
10/4/2017
Tara F. VERIFIED CUSTOMER
They 'washed' my car but it was still full of bugs and bird poo in the same spots as were there previously.
The only time my car looked properly washed from the dealership was the day I picked it up brand new. Ever since it is a half **** job.
10/3/2017
CARRIE A. VERIFIED CUSTOMER
James is awesome! He did a beautiful and thorough job
10/3/2017
JANNA M. VERIFIED CUSTOMER
She was great, she noticed on the first print out of what was done to my car was not in detail and adjusted it so it was in full detal, she also answered all my questions with great knowledge of my sportage.
Thank you Cassandra
Job well done