The service finished within the time that was anticipated. The car was cleaned, which was an added plus. I was not over charged or told that I needed any service that wasn't immediately needed.
I will be back. Thank you
8/30/2017
VINCENT C. VERIFIED CUSTOMER
Everyone was very helpful
8/29/2017
Karynn M. VERIFIED CUSTOMER
Very complete service. Expensive but always reliable.
8/29/2017
PEGGY M. VERIFIED CUSTOMER
You guy are always the best
8/29/2017
Ryan C. VERIFIED CUSTOMER
He was very professional and expedient. I was in and out faster than I expected.
8/29/2017
STEPHANIE R. VERIFIED CUSTOMER
Everything went smooth
8/28/2017
JANET D. VERIFIED CUSTOMER
Very happy with a 1 hour service
8/27/2017
Megan T. VERIFIED CUSTOMER
Mr. Marquez went above and beyond in my opinion. He really went the extra mile to be kind and helpful, all with a smile on his face. His help made my experience with **** Hannah Kia exemplary.
8/27/2017
JEAN P. VERIFIED CUSTOMER
Excellent customer service.
8/27/2017
Debra A. VERIFIED CUSTOMER
James was a pleasure to work with. He answered all my questions and even saved me some money.
8/27/2017
Han L. VERIFIED CUSTOMER
Thank you for the kindness and pleasure.
Also, I am appreciated by the complimentary car wash.
8/26/2017
YAMILETH A. VERIFIED CUSTOMER
She was super sweet and super helpful! Thanks Cassandra :)
8/26/2017
Denise M. VERIFIED CUSTOMER
She is super awesome
8/26/2017
JOE K. VERIFIED CUSTOMER
Very satisfied with Cassandra and all employees I communicated with were excellent just a great experience thank you **** Hannah Kia.
8/25/2017
JANET H. VERIFIED CUSTOMER
I was very happy with the service by James. When I booked my appointment I was told that the shuttle would be scheduled to take me home on the 9:15 run. I planned my day around that information. The shuttle did not arrive to take me home until 10:15. I really appreciate the shuttle service when my car is in for a complete service but please don't tell me a schedule that cannot be met. I was only home a brief time when I got the call my car was ready. I found my own way back to pick up my car.
8/25/2017
Linda M. VERIFIED CUSTOMER
Always great service, James was new to me but very engaging and Devon was available if I had any additional questions or concerns. Keep up the great service
8/25/2017
Robyn R. VERIFIED CUSTOMER
Stop calling, texting, and trying to get me to upgrade. It was supposed to be a simple oil change that turned into an upgraded thing. I have received 13 texts, someone trying to get me to upgrade in person, and already Had a phone call this week trying to get me to upgrade. Then, I receive a text saying that you would like to do another $400 worth of services. Enough is enough! We are not best friends.
8/25/2017
RICHARD S. VERIFIED CUSTOMER
All good
8/24/2017
INDRA B. VERIFIED CUSTOMER
Cordial; kept me apprised during my wait.
8/24/2017
Alan T. VERIFIED CUSTOMER
I sat waiting for nearly an hour for a simple oil change. An oil change usually takes between 15-30 minutes. At no time was I informed of what was going on. Meanwhile, a couple of other guests, who came in after me, we we constantly made aware of the status of their car.