I appreciate the friendly and professional service from James and the young lady that checked my car in when I first arrived. Thank you for taking the extra step and vacuuming my car as well!
3/15/2019
NATASSJA P. VERIFIED CUSTOMER
Troy was very informative and attentive. He really cared about the maintenance of my car and our safety as well.
3/14/2019
KENT S. VERIFIED CUSTOMER
Troy did a great job. Thorough and professional
3/14/2019
Jerrold S. VERIFIED CUSTOMER
Troy was an extraordinary guy and represents your company in an exemplary manner.
3/13/2019
Monte R. VERIFIED CUSTOMER
Troy was very helpful. He kept me constantly updated with the progress of the service. He was knowledgeable and explained the issue resolutions clearly and easy to understand. I highly recommend service with **** Hannah Kia. Thanks Troy!
3/13/2019
Aaron R. VERIFIED CUSTOMER
Troy was great. He explained everything up front and took good care of me.
3/13/2019
Pamela D. VERIFIED CUSTOMER
Cassie was very helpful, pleasant & made my experience so comfortable. Informing me on what to expect helped a lot. I usually find car servicing stressful . She was great!
I appreciated the vacuuming & free car wash too.
Thank you very much,
Pam Donaldson
3/13/2019
Nathaniel O. VERIFIED CUSTOMER
Thank you guys. Love my new ride.
3/13/2019
HELEN G. VERIFIED CUSTOMER
She was fantastic. So kind and caring. She took very good care of me. She answered all my questions. I really enjoyed my visit. She even took the time to ask someone else about the lease agreement for me. She made me feel like she had all day just for me. Thanks
3/13/2019
Andrea D. VERIFIED CUSTOMER
He made it very comfortable and did the job in shorter time then expected.
3/13/2019
ERIN R. VERIFIED CUSTOMER
Cassie is great!
3/13/2019
Fran A. VERIFIED CUSTOMER
James kept me informed and up to date.
3/12/2019
Anne T. VERIFIED CUSTOMER
I have felt good in the past with the service department and **** Hannah and I feel good now. Very professional crew. Thanks for the car wash card. :)
3/12/2019
Sheila K. VERIFIED CUSTOMER
We've been coming to this **** Hannah dealership since purchasing our 2009 Kia 10 years ago. I think Troy is such an asset to your company, I am super impressed with his all around customer service. Looking forward to working with him in the future. He is definitely next level. A very happy client. Cliff and Sheila K
3/10/2019
KAROLYN C. VERIFIED CUSTOMER
It took over 6 hrs for completion, and was told I would be charged for labor but didn’t understand that would be over $70 an hour, I have had great service up until today, totally disappointed, not sure if I would refer anyone to **** Hannah Kia anymore
3/10/2019
William A. VERIFIED CUSTOMER
Cassandra was GREAT.
3/9/2019
Ken M. VERIFIED CUSTOMER
I came to get my car checked out as the battery had been dead twice in a week. The report said battery tested ok but I was asked to buy a new battery for $300!!! Also, I had a wiper blade installed that fell off this morning.
3/9/2019
kelly l. VERIFIED CUSTOMER
I was very happy with my first **** Hanna Kia experience. I came in after an oil change at Jiffy Lube where I was told my radiator was leaking had a catastrophic leak and probably needed to be replaced.
I grateful to have that validation I didn’t actually have an issue. I appreciated Tony’s direct honest feedback.
3/9/2019
Lynne L. VERIFIED CUSTOMER
James was great. The only thing was we were waiting to hear back from him and called him twice but didn't get to talk to him. I would bring my KIA back to him though.
3/9/2019
LINDA R. VERIFIED CUSTOMER
I love cassie. I can call her anytime with questions about my car..:)