The service was quick, and James Marquez was professional and helpful.
1/1/2019
GREGORY S. VERIFIED CUSTOMER
2 1/2hr wait for a scheduled service just for oil and filter is the highest wait of any Kia dealership wait time in my 4 years of Kia oil changes at Kia dealers
1/1/2019
Austin F. VERIFIED CUSTOMER
I orginally came in on 12/26/18 for an appointment at 11 am and never received a call or status update regarding the appointment, so I drove in from my yacolt, was house to the dealer. Once I got there I found out th appointment would have to be rescheduled. Big waiste of my day and driving to find out I can't get my car in that day. Got a new appointment for Friday and car was taken care of and they claimed they washed the car, car was half washed (front window not cleaned, door panel cleaned up to door handle areas and lift gate was barely done thoroughly). I guess my recalls where done but experience wasn't all that exciting.
12/31/2018
Linda A. VERIFIED CUSTOMER
Excellent service and communication to inform me when my car was ready.
12/30/2018
Spring B. VERIFIED CUSTOMER
Our only complaint, is that a 9:30am appointment for our service should be complete prior to end of day! Thankfully we were both at work. I would have been pissed if we had waited there all day like I was asked when dropping off my vehicle early at approximately 8:15am.
Thank you James for your service over the years!
12/30/2018
GUILLERMO H. VERIFIED CUSTOMER
None
12/30/2018
Pamela M. VERIFIED CUSTOMER
Thank you for making a task seem a lot easier. Friendly service, instant solution to any issue, beautiful vehicle, clean and ready. Also, the drop off and pick up was fast and easy. I hope your rewarding a team that is so focused on customers. I rarely find this in service. I own a new Chevy as well and do not get this service with a service warranty. Thank you again. Mrs. Pamela M
12/30/2018
Tina G. VERIFIED CUSTOMER
While they didn't experience the same driving 'symptoms' my husband and I did, providing an alignment may solve the issue...we shall see.
12/29/2018
Keith L. VERIFIED CUSTOMER
James is my go to guy now.
12/29/2018
Diane R. VERIFIED CUSTOMER
Thank you
12/29/2018
Karista B. VERIFIED CUSTOMER
Cassie always takes great care of me/us! This time she fit me in to a busy afternoon, got me quick transportation to work and back, and arranged for me to pick up my car after hours.
12/29/2018
VICTORIA T. VERIFIED CUSTOMER
Fast and friendly service
12/29/2018
LESLIE C. VERIFIED CUSTOMER
Cassie is cordial and efficient!
12/29/2018
ZACKARY H. VERIFIED CUSTOMER
Quick simple service with a smile
12/29/2018
Dawn D. VERIFIED CUSTOMER
Cassandra was awesome
12/29/2018
Mary S. VERIFIED CUSTOMER
She was very professional and knowledgeable about the Lyft procedure.