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Real Reviews from VERIFIED CUSTOMERS
CHERYL J. VERIFIED CUSTOMER
The spoiler look awesome! Did ask for my car to be washed And it wasn’t. But overall it was great.
12/2/2018
ANTHONY S. VERIFIED CUSTOMER
We are happy that we are able to get the service we get from you guys
12/2/2018
TERESA V. VERIFIED CUSTOMER
Very pleased with service.
12/1/2018
Jeremy G. VERIFIED CUSTOMER
My car took 16 days for a gas cap door to be painted and a trim piece to be adjusted. When i picked up my vehicle after the 16 days and multiple adjusted ETAs, my instructions were not followed and in addition to the gas cap door the trim piece was painted. The paint on the trim does not match the other trim pieces or body. My vehicle. In addition the tech scuffed another trim piece. Do to this service my concerns were not listened to and my brand new car has diminished value because of your service department. I called and left a message for Devan on Tuesday this week and have yet to receive a call back on us to meet to discuss. I should be compensated for the damage and hassle
12/1/2018
David L. VERIFIED CUSTOMER
Really like dealing with Cassandra Shaw she always full of information and willing to go the extra mile for you with a smile on her face
12/1/2018
Marlo W. VERIFIED CUSTOMER
I always love dealing with cassie, shes very helpful and explains everything to where i am comfortable in the understanding of my services
12/1/2018
Edwin W. VERIFIED CUSTOMER
Great service!
11/30/2018
MICHAEL L. VERIFIED CUSTOMER
James was awesome. Great employee ????
11/29/2018
Linda W. VERIFIED CUSTOMER
I was treated excellently thanks linda
11/29/2018
Kimberly W. VERIFIED CUSTOMER
Troy was great!!! :)
11/29/2018
AARON A. VERIFIED CUSTOMER
You guys have taken such great care of me and have been very accommodating with my busy work schedule. Thank you!
11/29/2018
Mitchell P. VERIFIED CUSTOMER
My KIA is running well. Thank you.
11/29/2018
Lynn B. VERIFIED CUSTOMER
Troy did a great job...A friend was greeted by someone in the service dept that took him to the waiting area...The problem is that no one ever went back and got him when my car was finished..he told the person that showed him where to wait exactly where he was going to sit...I had to call twice and wait 2 hrs before he was notified that my car was finished..I am disappointed in my first service appointment.
11/29/2018
MARY LOU. VERIFIED CUSTOMER
Thanks for everything!
11/28/2018
DARRELL H. VERIFIED CUSTOMER
Excellent quick service. Done way sooner than expected!
11/28/2018
KELLY K. VERIFIED CUSTOMER
Troy is genuine and personable and clear about the process. He turned around a sour begining with a nonexistant and missorted service manager and the first young lady who was full of attitude when I brought my Sorento in to verify the toggle switch issue on my steering wheel.
11/27/2018
PATRICIA D. VERIFIED CUSTOMER
Very happy with care and service, thanks so much.
11/26/2018
CATHY M. VERIFIED CUSTOMER
Very friendly! Service needed was done promptly and very easy for me as a customer!
11/26/2018
Timothy C. VERIFIED CUSTOMER
Cassie has taken care of my car before and is always friendly and helpful. Please don’t take this as a complaint for Cassie but I was told my brake pads were down to the rotor and it would be $279 to replace. I chose to take elsewhere as I needed studded tires as well. I left KIA and went directly to have tires placed. The tire place checked my brakes and the pads are at 50%..... hmmm. Makes a person not want to trust what you all say about services needed.
11/25/2018
Lucas G. VERIFIED CUSTOMER
She is amazing. Cassandra communicates well, is personable, and very helpful.
11/25/2018