Your customer service was exceptional, the waiting area was perfect. Love all the aspect that covered everything on my car. Thank you so much
11/17/2018
Clifford H. VERIFIED CUSTOMER
This is our 3rd kIA we have gotten from **** Hannah. From there management team to the service department team, we will rely on **** Hannah for our present and future need for reliable vehicles.
Thank you very much,
Cliff Heminger
11/16/2018
MICHELLE S. VERIFIED CUSTOMER
Cassie was great to work with from the beginning to the end of an oil change that turned into a new engine. Very communicative!!
11/16/2018
Diane G. VERIFIED CUSTOMER
He did a great job. Even did my recalled part so I didnt have to make another appointment.
11/16/2018
KEITH S. VERIFIED CUSTOMER
Exceptionally good visit. As always
11/15/2018
Bill S. VERIFIED CUSTOMER
I normally have an appointment with Cassie, that is who
I scheduled with. Instead I had someone different apparently
she was off today.
When rep calls I have a couple questions about your
loyalty program, apparently according to service advisor
we aren’t part of that with our kia like we were with our
Other 2 cars purchased from **** Hannah Honda. I do have questions
11/14/2018
Geoffrey G. VERIFIED CUSTOMER
The staff wasn’t friendly, they didn’t return calls and my service contract includes the inside being vacuumed and the outside washed, which wasn’t done. I feel like the customer service has gone down hill since I bought 3 years ago. If not forced by my warranty I don’t think I would continue to use dealership services.
11/14/2018
Kevin S. VERIFIED CUSTOMER
Easy, efficient, friendly- great service!
11/13/2018
MIKE M. VERIFIED CUSTOMER
Always a pleasant experience. Thank you
11/13/2018
Margaret C. VERIFIED CUSTOMER
Troy was easy to work with and made the process go smoothly. He explained all options and informed me of what to do for future maintenance.
11/13/2018
JOHNNY S. VERIFIED CUSTOMER
James was efficient and conscientious regarding our service needs. My Kia definitely runs better!
11/13/2018
JEFF B. VERIFIED CUSTOMER
All good
11/11/2018
Rose N. VERIFIED CUSTOMER
Troy was friendly and exceptionally knowledgeable. It was a great experience.
11/10/2018
Carol K. VERIFIED CUSTOMER
James is always quick to respond to questions and fully explains everything. He does a great job!
11/10/2018
BRENT W. VERIFIED CUSTOMER
Cassandra was great.
11/10/2018
NANCY B. VERIFIED CUSTOMER
Very friendly, thorough and knowledgeable
11/9/2018
PATRICK L. VERIFIED CUSTOMER
James was very professional and made sure to follow up on all questions I had