Phone assistance and service dept. Should communicate regarding service schedules. Oil change service was confirmed through the fone that i can do a walk- in last week but turned out that service dept was fully booked at that time . Waste of gas and time to go there and not get serviced
11/3/2018
Walter C. VERIFIED CUSTOMER
Cassie is awesome.explains everything and makes my visits to your center a pleasure.
11/3/2018
DAWN U. VERIFIED CUSTOMER
James is the best !
11/3/2018
JOHN E. VERIFIED CUSTOMER
Troy answered all our questions and made sure we understood what was happening throughout our visit. A very gracious person!
11/3/2018
David A. VERIFIED CUSTOMER
I brought my car in for a service. Now there is a horrible squeaking noise coming from the driver side front of my car. I am pretty sure I will have to wait 2 hours again tomorrow for them to look at it again. My Kia Soul was running and sounding just fine before this.
11/2/2018
MARY S. VERIFIED CUSTOMER
Excellent customer service.
11/2/2018
Kathleen M. VERIFIED CUSTOMER
Always the best service!
11/2/2018
Gina P. VERIFIED CUSTOMER
The only thing I would say that isn't positive is that no one greeted or came to help for a few minutes when I went to pick up my car even though there were 4 different employees in the room.
11/2/2018
JENNY T. VERIFIED CUSTOMER
Awesome fast & friendly service
Thank You !
10/31/2018
SEAN W. VERIFIED CUSTOMER
Cassandra has been amazing both times I’ve been there for service. She always checks in and keeps me updated. She is awesome! After the service was done she even asked if I had time for the car to get washed up. Nice bonus service at the end of it all which made the visit even better. I will continue to bring my car there because of Cassandra.
10/31/2018
VANESSA C. VERIFIED CUSTOMER
She is awesome she got my car done fast like she said she would.
10/30/2018
RUTH K. VERIFIED CUSTOMER
Always great guys a the Kia dealership
10/30/2018
Patrick H. VERIFIED CUSTOMER
Troy was very good about communicating with me to keep me appraised of the stays of my car repairs.
10/30/2018
Karen J. VERIFIED CUSTOMER
Thanks for all your help. And a special Thanks to Ray.
10/30/2018
Roger C. VERIFIED CUSTOMER
Good job
10/29/2018
Christine M. VERIFIED CUSTOMER
James is a great employee! He helped me with my Kia even though I didn’t get it at his dealership. He even found some recalls and got those fixed while waiting for the parts to come in. James went above and beyond my expectations!
10/28/2018
Peter P. VERIFIED CUSTOMER
Cassandra is an excellent and exceptional person. She treats her customers with professionalism and is very thorough.
10/28/2018
DAWN U. VERIFIED CUSTOMER
Yes James is the greatest!!
10/28/2018
James M. VERIFIED CUSTOMER
Awesome experience!
10/28/2018
Amanda Y. VERIFIED CUSTOMER
My estimated wait time was one hour, after 2 text messages, 1 phone call and 5.5 hours I was told they were just getting to the inspection of my car. Waiting was not the issue, just the fact that there was poor communication the wait. Thanks!