The only thing that went wrong was s gal from the service center told me I would have a loaner car and I didn't. We were on a time crunch and had I known that wasn't the case I would have managed the day differently. Overall still where I feel confident bringing my car.
9/9/2018
Robin P. VERIFIED CUSTOMER
I just want to say that Cassandra Shaw did an amazing job. She made sure that we got what we needed!
9/8/2018
Janna M. VERIFIED CUSTOMER
James was exceptional and has great customer service even when dealing with upset customers. He even personally called to make sure I was satisfied with the work and performance of my car after doing an update on the system due to a recall from KIA. KIA didn't.
9/8/2018
Zoth D. VERIFIED CUSTOMER
James did a great job at making sure everything went smoothly for me. I appreciate his commitment to providing excellent service.
9/8/2018
Amanda S. VERIFIED CUSTOMER
They fit me in after I was off work. That saved me from having to come in on a Saturday and miss time with my baby daughter. Thank you
9/7/2018
KENT S. VERIFIED CUSTOMER
Brought my vehicle in for required oil change and other service. I was surprised that the car had not been washed. I was told the program had changed and was And that only the once a month on request was available. However the loyalty reward program info still says “Receive s complimentary car wash every time your vehicle is in for required service or preventive maintenance.
9/7/2018
David H. VERIFIED CUSTOMER
She goes above and beyond and is a favorite service personnel.
9/5/2018
Kristi D. VERIFIED CUSTOMER
Everyone was very helpful and I appreciate that ... it was also a nice service that you offer a shuttle
9/4/2018
Pamela B. VERIFIED CUSTOMER
Made a last minute appointment and all went well!
9/2/2018
Craig M. VERIFIED CUSTOMER
Yeah James was great, kept me informed when I needed it
9/1/2018
James B. VERIFIED CUSTOMER
Ms Shaw is very personable, and made me feel welcome upon arrival, as well as when I showed up later to retrieve my vehicle. Well done! :)
9/1/2018
Cannon J. VERIFIED CUSTOMER
Outstanding customer service and thank you Cassandra...
9/1/2018
Carolyn K. VERIFIED CUSTOMER
Very friendly and informative. Gave me the information I wanted and th
9/1/2018
Jason P. VERIFIED CUSTOMER
Great customer service. My vehicle was looked at immediately and fixed within an hour without an appointment.
8/31/2018
ARASH F. VERIFIED CUSTOMER
Great service. Friendly staff
8/31/2018
BOB B. VERIFIED CUSTOMER
They were fast and very friendly.
8/31/2018
BETHANY D. VERIFIED CUSTOMER
Dakota does an amazing job, I enjoy working with him every time I go in.
8/30/2018
BRUCE E. VERIFIED CUSTOMER
I actually got some extra warranty work done today, which will save me from having to make another visit. That was great!
8/30/2018
Brittany R. VERIFIED CUSTOMER
Dakota was really nice and informative!
8/30/2018
PAT H. VERIFIED CUSTOMER
Everything was great !! Cassandra Shaw was awesome like always. I would highly recommend Kia