We're good. I got a free oil change with delivery service due to all the issues. Not sure that James or Cassandra are good but the service director took care of us after all the mistakes.
7/27/2018
Drake S. VERIFIED CUSTOMER
Wonderful work, it looks great, I want to thank him very much. The reason I chose **** Hannah is because even though it's in Vancouver and I live in Portland it was the cheapest and I called five different dealership and got five different quotes for parts and labor that just don't make sense to me so thank you again
7/27/2018
YER P. VERIFIED CUSTOMER
THANK YOU FOR EVERYTHING!!
7/27/2018
KELLY H. VERIFIED CUSTOMER
Cassie was very friendly and helpful. This was my first visit and it was the best service experience I've had. She's awesome!!!
7/26/2018
Doris E. VERIFIED CUSTOMER
James always is excellent in the service he gives me and he keeps me in the loop while my car is being serviced. He is a great person and I am very impressed with the way he represents KIA.
7/26/2018
TRACI Y. VERIFIED CUSTOMER
Cassandra was amazing to work with.
Disappointed in the detailing of my windows. Must’ve used a horribly dirty rag as the streaks were aweful. Nothing else to complain about.
7/25/2018
John J. VERIFIED CUSTOMER
Every employee that I had contact with, on the phone and in person, asked if I had been there before, even after looking up our information. We purchased our vehicle from **** Hannah Kia, had every service done there and are part of the customer loyalty program. It would be nice to be greeted as a loyal customer and welcomed back when we come in for service each time.
7/25/2018
Anne P. VERIFIED CUSTOMER
He was extremely helpful and I never felt like I was causing any trouble even though I came the wrong day. Thank you for your continued high quality service. You are wonderful!
7/25/2018
Faith D. VERIFIED CUSTOMER
Outstanding service!
7/25/2018
LAWRENCE M. VERIFIED CUSTOMER
Took awhile but good service
7/25/2018
GINGER S. VERIFIED CUSTOMER
Yes I was satisfied! Employees very nice & helpful!
Thank you!
7/25/2018
Jeanni A. VERIFIED CUSTOMER
Very courteous, answered many questions regarding service and maintenance.
7/25/2018
Keith J. VERIFIED CUSTOMER
Thanks for the shuttle ride. Wish you still vacuumed and washed cars.
7/24/2018
Stacie B. VERIFIED CUSTOMER
Very friendly service and communication. Thank you for making this experience not so much a huge inconvenience concidering what needed to be done. Much appreciation!
7/24/2018
MARYANN S. VERIFIED CUSTOMER
I will be very happy to give a good report. Thank you for always making me happy that I chose **** Hanna. I knew him several years ago and liked he and his wife very much.
7/24/2018
SUSAN Y. VERIFIED CUSTOMER
After driving home from work about 20-25 minutes into the commute the air started to warm up and it stopped being cold.
7/24/2018
KIMBERLY C. VERIFIED CUSTOMER
Molly is the best! My service is always great with her!
7/24/2018
MICHAEL A. VERIFIED CUSTOMER
And a clip on the cabin air filter cover is now broken.