My 60k service went very smooth start to finish! Even though I was late to my appointment I was still checked in promptly and got a rental for the day. Couldn’t be better.
7/12/2018
Angela R. VERIFIED CUSTOMER
Very courteous and helpful
7/12/2018
BRIAN L. VERIFIED CUSTOMER
James Marquez is awesome!
7/11/2018
Nancy B. VERIFIED CUSTOMER
Dakota was great! I really appreciate the entire service staff at **** Hannah Kia.
7/11/2018
JULIE E. VERIFIED CUSTOMER
It is very difficult to communicate directly with people. The express pay was great but then I almost didnt get a shuttle ride because it was so late. I expect more for the money I paid. Cassy did a great job. It's the process that needs tweaking.
7/11/2018
John L. VERIFIED CUSTOMER
Thank you
7/10/2018
Gayle W. VERIFIED CUSTOMER
The service provided to me today was greatly appreciated. Cassandra is knowledgeable and kind. I’ll be back!
7/10/2018
Darrell H. VERIFIED CUSTOMER
Excellent service and value!
7/10/2018
Cristofer M. VERIFIED CUSTOMER
From the first time we met her it felt like we’ve always known her. She always made us feel comfortable and tell us what we need to know right away. She’s fast, knowledgeable and goes above and beyond to make our experience enjoyable. She knows who we are every time we come in and to us that’s huge.
7/10/2018
Jennifer P. VERIFIED CUSTOMER
James is the best!!
7/10/2018
Toby M. VERIFIED CUSTOMER
She was the best! Things were a bit messed up when I got there, but she made sure to get me set up and on my way... Her customer service was some of the best I've ever experienced. Thank you!!
7/10/2018
Raymond R. VERIFIED CUSTOMER
Always a very pleasant experience. Friendly associates, clean environment and excellent work.
7/8/2018
Stanley E. VERIFIED CUSTOMER
Always a pleasurable experience here. I stopped going to other oil change and service centers as I found **** Hanna service to be no hassle and always friendly with out someone trying to push me into unnecessary parts and repairs just so they can make an extra buck. I bought my car here and was happy with tbat experiance and I will continue to have it repaired or serviced there.Cassandra kept me notified as to the service being completed and kept me in the loop as so I didnt feel like I wasn't important like other service centers made me feel.
7/8/2018
Michael N. VERIFIED CUSTOMER
Everyone was super helpful.
7/8/2018
Stephanie H. VERIFIED CUSTOMER
My service rep, Cassie was awesome. But it seems that Kia Service no longer provides the vaccum/car wash. Although a simple thing, it really puts the cherry on top for how you get your vehicle back. It does state in the description of services to test drive and send to be washed. That never happened.
7/8/2018
Wendy Q. VERIFIED CUSTOMER
James always takes goid care of me - thanks James!
7/7/2018
Jared Z. VERIFIED CUSTOMER
Excellent service throughout.
7/7/2018
Jana C. VERIFIED CUSTOMER
I was very satisfied with the fast service
7/7/2018
Diane G. VERIFIED CUSTOMER
Cassandra was great and went above and beyond to help me program my phone.