My vehicle was not washed nor vacuumed. This option was not even offered to me. I figured i am going to pay 200+ dollars on a service that should at least be offered to me.
7/6/2018
Don S. VERIFIED CUSTOMER
When I called to make my appointment I told the woman I spoke too!!! That I would be wait in the waiting room for my car. She put down on the schedule that I was dropping it off, so that just caused my waiting time to be longer. I was not happy!!! Then James the service manager did help get my car put through quicker than a drop off. ????
7/6/2018
DARRELL M. VERIFIED CUSTOMER
Great job
7/6/2018
Ronald T. VERIFIED CUSTOMER
Not much to say
Just a extre check before someone leaves
I got almo home and engine light was on
7/6/2018
Susan L. VERIFIED CUSTOMER
It was great thanks
7/5/2018
ZACHARY S. VERIFIED CUSTOMER
Kept me updated throughout the process, great to work with
7/5/2018
ANGELA C. VERIFIED CUSTOMER
She was incredibly patient with me and my concerns. She's very thoughtful and I'm glad for her assistance thru the process.
7/4/2018
Kenneth R. VERIFIED CUSTOMER
Pretty easy. Particularly since I was a day early for my appointment, they were able to accommodate me and get the car serviced. Kept in touch by phone and messaging me with updates.
7/3/2018
RACHEL R. VERIFIED CUSTOMER
Dakota was great about keeping me updated on the progress of my vehicle. Very polite and friendly :)
7/3/2018
Karen J. VERIFIED CUSTOMER
Dakota was great
7/3/2018
MARYANN S. VERIFIED CUSTOMER
Overall, I was very satisfied with the service. They got me in and out faster than I was initially told, so that made me happy. The only thing I was disappointed about is that I asked to have the car washed. It was even noted on the paperwork, but did not happen. It’s hard for me to get there during the week so this was a good time to have it done and it didn’t get done. That is my only complaint.
7/1/2018
BURNELL W. VERIFIED CUSTOMER
When I scheduled my vehicle for a factory recall last week they didn't check to see if they had the the parts in stock unfortunate I have to reschedule another appointment
7/1/2018
Jeffery P. VERIFIED CUSTOMER
Great job!
7/1/2018
KRISTINE C. VERIFIED CUSTOMER
Excellent customer service. Kept me updated on my vehicle.
7/1/2018
Nancy L. VERIFIED CUSTOMER
She was very helpful and professional
7/1/2018
DONNA B. VERIFIED CUSTOMER
Didn’t feel like what we were sold is what we received. . Paid extra for coverage that apparently covers not too much.
7/1/2018
Matt B. VERIFIED CUSTOMER
James was awesome
Thanks
7/1/2018
Gary Z. VERIFIED CUSTOMER
Waited five hours for vehicle service to be completed when I was told it would only be an hour and a half.
7/1/2018
Katrina M. VERIFIED CUSTOMER
I got my car in right away and was taken care of promptly. I spoke to two people and they offered excellent customer service. I was notified of the progress in my vehicle and if there anything else needed. I didn’t feel pressured to buy the filter but told about it. I was notified that my vehicle was ready sooner than I expected and when I arrived my car was retrieved quickly and I was on my way! Great experience
6/30/2018
LAURA G. VERIFIED CUSTOMER
Thank you for making my car all sparkly gorgeous after your inside/outside detailing!