James Marquez was so nice and answered all my concerns, I will continue to go to **** Hannah when they have employees with outstanding costumer service.
VICKI G
6/30/2018
Debra G. VERIFIED CUSTOMER
I was completely satisfied and will continue to go to **** Hannah Kia
6/30/2018
JAMES H. VERIFIED CUSTOMER
Kassy is always a pleasure to work with. She deserves a raise!!!
6/30/2018
Brian J. VERIFIED CUSTOMER
Thanks cassie
6/30/2018
Bethanie Y. VERIFIED CUSTOMER
I always feel like I am being put down and you want to make me do more than I asked. Also do not appreciate being told I get a discount then I have to fight for it.
6/29/2018
George S. VERIFIED CUSTOMER
I felt extremely confident with the work that was done on my vehicle and I do not feel that I overpaid for anything. Dakota was efficient in keeping me posted with my vehicle and called to explain what needed to be done. Very satisfied!
6/29/2018
Geraldine W. VERIFIED CUSTOMER
I am so glad that James checked that I had an extended warranty and my phone buttons were covered under it
6/29/2018
Deborah B. VERIFIED CUSTOMER
The service was great.
6/29/2018
Bethany D. VERIFIED CUSTOMER
Dakota did a great job which made for a pleasant experience.
6/28/2018
JERRY W. VERIFIED CUSTOMER
The invoice said my car was washed and vacuumed, it was not.
6/28/2018
Amy W. VERIFIED CUSTOMER
She is great to work with and very knowledgeable
6/28/2018
KIMBERLY L. VERIFIED CUSTOMER
My oil was changed very quickly and I was given many pointers for keeping my car running well with my new extended daily commute
6/28/2018
Joel M. VERIFIED CUSTOMER
Kept me up to date on everything I wanted done even though the service department was swamped that day.
6/28/2018
Janelle P. VERIFIED CUSTOMER
You’re doing a great job, Cassandra. Tell your boss we recommend a raise./janelle & joyce
6/27/2018
MAKAYLA V. VERIFIED CUSTOMER
He was great!!
6/27/2018
MARY S. VERIFIED CUSTOMER
James is informative and a great orchestrator. Very friendly and approachable.
6/27/2018
KIMBERLY C. VERIFIED CUSTOMER
Service was excessively slow, Dakota Brachman made obviously annoyed comments like “this isn’t jiffy lube” when I enquired. 3 hours after arriving to my scheduled appointment I was informed I would need a new tire and it would take at least a couple more hours to get it on my vehicle. Why was this not looked into at the beginning of service? It seems likely that an overall assessment should be done first, especially since it is something I pointed their attention to. I will never offer my patronage to this service shop again.
6/26/2018
SCOTT T. VERIFIED CUSTOMER
The Kia rewards program is a scam. At 6 months I'm supposed to have an oil change, tire rotation, and some fuel additive for $119? Essentially it's an oil change for $119 because everything else should be free for buying a new car. The next service is to change the cabin air filter? Really? Those should last 3 years easy. It should be based on mileage and not time.
6/26/2018
TRACEY Y. VERIFIED CUSTOMER
Very satisfied! Dylan was wonderful, we had great conversation will I wanted