It took way too long to get my car. While the car service of a tune up, and recall repair were done well, it took from 8 am until 5:10 pm. Then I was told I needed
To wait for the car wash. 40 min later I complained about where was my car? Someone finally located it at 5:50 pm. This was a ridiculously long wait! You had my car for nearly 10 hours! Unacceptable service!
5/8/2018
Sandra H. VERIFIED CUSTOMER
My son brought it in, he said it was quick and easy! :)
5/7/2018
Kristine M. VERIFIED CUSTOMER
Dakota and team turned not only the current very frustrating situation into as plesent as possible but changed my opinion from my last experience with the service team at **** Hannah Kia.
5/6/2018
Pamela R. VERIFIED CUSTOMER
James is always kind and curtious. Always makes sure I know what is going on. I have any negative thing to say about James.
5/6/2018
Jeff C. VERIFIED CUSTOMER
I would come again
5/6/2018
Andrea R. VERIFIED CUSTOMER
Great service
5/6/2018
David P. VERIFIED CUSTOMER
Great service! Thank you!
5/6/2018
Benjamin P. VERIFIED CUSTOMER
Works great! Great customer service / communication
5/5/2018
Sybil I. VERIFIED CUSTOMER
I'm so grateful for the help I have received from James Marquez and the team at **** Hanna KIA.
5/5/2018
Jerry S. VERIFIED CUSTOMER
Fix the car properly. Don't wait till it breaks again to fix it.
5/5/2018
Barbara M. VERIFIED CUSTOMER
Great job:)
5/5/2018
Mark L. VERIFIED CUSTOMER
I brought the vehicle in for some warranty work, and they did not complete the work and installed the wrong parts. Then promised me that everything was done only for me to discover it was not. Once I notified staff they understood the error however they were not able to tell me how to get it fixed. I have had good experience with some but my service advisor completely fumbled and left me very unsatisfied .
5/5/2018
Joni M. VERIFIED CUSTOMER
Cassandra was awesome. Really went out of her way for me...more than once.
5/4/2018
Josh And. VERIFIED CUSTOMER
Kassy was a great help through the entire process. The service was quicker than I expected. 100% satisfied all around.
5/4/2018
Noreen S. VERIFIED CUSTOMER
I enjoyed my first visit. Well done.
5/4/2018
Kimberly B. VERIFIED CUSTOMER
Best first experience!!! Dakota was very polite and accommodating. Felt very confident leaving my Crosstrek in his care.
5/2/2018
Joy D. VERIFIED CUSTOMER
Thank you !!
5/2/2018
Gary Z. VERIFIED CUSTOMER
Other then way to expensive! The car wash and vacuuming of the car was sad !!!
5/1/2018
Brandy H. VERIFIED CUSTOMER
Kassy is awesome. She is very sweet and very professional. She makes the experience fun. Love her sense of humor