Not only did you take care of a recall I was aware of, you took care of one I wasn't aware of. Thank you
4/25/2018
STEVEN F. VERIFIED CUSTOMER
Friendly, explained what's to be done. Arranged to pick me up when the work was finished. Washed and vacummed mama's car and you know if mama's not happy nobody's happy.
Steve Fisher
4/24/2018
Amy W. VERIFIED CUSTOMER
I trust her completely!
4/23/2018
Michelle B. VERIFIED CUSTOMER
Cassandra provided excellent customer service! She was very friendly & helpful! I appreciate her following up with me & keeping me updated on the status of my car!
4/23/2018
CARRIE O. VERIFIED CUSTOMER
Yes. I was happy with my service. Very friendly people. I like that they listen to what I had to say, and there was no pressure from them at all. ????
4/22/2018
TABATHA O. VERIFIED CUSTOMER
He is always professional and helpful. Excellent customer service
4/22/2018
KRISTIN D. VERIFIED CUSTOMER
Thank you
4/22/2018
PHYLLIS G. VERIFIED CUSTOMER
Always a pleasure! I love bringing my Kia into you guys!
4/22/2018
Joseph C. VERIFIED CUSTOMER
The service provided was exceptional. Casandra’s costumer Service was excellent.
4/22/2018
PATTY F. VERIFIED CUSTOMER
Cassandra explained in fetal everything that was done for service and what to look for carbon build up. I appreciated her communicating the stage of service and pick up via text.
4/22/2018
JEFF N. VERIFIED CUSTOMER
Always great service at kia!
4/22/2018
Darcy W. VERIFIED CUSTOMER
Everyone was very helpful and made sure they got answers for my questions
4/21/2018
Shirl T. VERIFIED CUSTOMER
Although the car wash is "free', I'm very disappointed in the results!
4/21/2018
Shari M. VERIFIED CUSTOMER
When I booked my apt for an oil change, I though I was being scheduled for a wait appointment. To be fair, I didn't clarify, but I did ask how long the appointment would take and was told 45 to an hour.
Upon arrival it was made clear to me that I would be leaving my car. I asked how long it would take, a couple hours. I came back 4 hours later and they hadn't even started on my car yet. I asked how long of a wait and I was told 35 minutes. An hour later I finally had my car keys back.
I would encourage better communication in the future when scheduling appointments and more arcuate time eatimates.
Probably will not be back. Waste of my time when I have young kids with me.
4/21/2018
Joseph S. VERIFIED CUSTOMER
My car was nice and clean and ran like a top!
4/21/2018
Shauna W. VERIFIED CUSTOMER
My car looks like a million bucks! Thanks team!
4/21/2018
Richard P. VERIFIED CUSTOMER
It is nice of you to offer FREE car wash and vacuum... however, both the free car wash and the vacuum are about worth what I pay for them. Thank you anyway... they are better than nothing.
4/20/2018
Janna M. VERIFIED CUSTOMER
Kasssy is always great to work with, she is informative. I have always received great service from everyone at KIA. Good training & communication goes a long way with customer service. 5 stars Kia
4/20/2018
Shannon K. VERIFIED CUSTOMER
Casandra was awesome!
4/19/2018
Ford K. VERIFIED CUSTOMER
Woman on phone apparently didn't know how to read schedule to tell me when my family member checked out, abruptly connected ed.me to shop supervisor.