Casandra was through and has excellent customer service skills! 10/10
3/3/2018
James M. VERIFIED CUSTOMER
DONE WHEN I WANTED AND DID A FULL CHECK AND RECALLS
3/3/2018
Tim R. VERIFIED CUSTOMER
Thank you for a job well done!
3/3/2018
Ruth G. VERIFIED CUSTOMER
Great friendly service! Really like the friendly and happy environment!
3/3/2018
Aileen K. VERIFIED CUSTOMER
Cassandra was very professional, explaining all aspects of the servicing of my vehicle. She even handled my questions after I left the lot. I experienced a little issue with my brakes as I was leaving the lot & she answered my questions & put me at ease.
3/3/2018
Beverly B. VERIFIED CUSTOMER
Cassandra has very good customer service skills. Thank you!
3/3/2018
Lauren S. VERIFIED CUSTOMER
Amazing service!
3/2/2018
Brad R. VERIFIED CUSTOMER
Great job! Thank you
3/2/2018
Mary N. VERIFIED CUSTOMER
WENT WELL EXCEPT HAD TO WAIT 1.5 HRS FOR RIDE BACK TO DEALERSHIP
3/2/2018
Linda N. VERIFIED CUSTOMER
Always great
3/2/2018
Erika B. VERIFIED CUSTOMER
Helpful and pleasant.
3/2/2018
KURT D. VERIFIED CUSTOMER
Once again a good staff and job completed
3/1/2018
SAM H. VERIFIED CUSTOMER
Fantastic as always.
3/1/2018
Christina J. VERIFIED CUSTOMER
I called the Kia center twice with no call back from the representative. Also, I did not recieve a complimentary vacuum or hand wash. This is the second vehicle I’ve brought to **** Hannah and felt unsatisfied with the level of service. I will probably never bring another car back here. I wonder if your mechanics know what they are doing or whether they are doing a thorough job. I am having a second opinion and servicing the vehicle through another.
3/1/2018
JOSEPHINE M. VERIFIED CUSTOMER
I am really impressed with your service department and the team you have working for you. Beaverton Kia service department and their service employees could learn a lot from your dealership in customer service there is no comparison and therefore you will get my business from here on out.
Thank you it was a great experience.
3/1/2018
EDWIN W. VERIFIED CUSTOMER
Work was done professionally and on time. The service
associate handled the process very well.
3/1/2018
Edward S. VERIFIED CUSTOMER
Very satisfied with the service!
2/28/2018
PAMELA B. VERIFIED CUSTOMER
Thank you James
2/28/2018
Ivan B. VERIFIED CUSTOMER
I made an appointment for 9 a.m. I show up and told it was going to be 3 hours for an oil change! I said fine and shuttle took me and my kid to IHOP. After 3 hours I asked to be picked up. It was going to be an hour! So in the cold rain I walked back to dealership. All in all it took 4 hours for an oil change and some extras. I'm not going to bring my van again. If I need to my husband can bring it in. Miserable experience.
2/28/2018
SARA S. VERIFIED CUSTOMER
I don't like having to take my car for repairs but I love all of the service reps. Having so many miles on my car, they recognize me which makes me feel important.