Always does great work! Keep her on your team, one of the highlights of Kia.
1/12/2018
Cristina Z. VERIFIED CUSTOMER
NOT sure the car damage is completely perfect but so far no issues.
I liked how kind and professional the entire service staff was to me. I especially like how they solved issues about providing service car while remaining caring and professional. For example, I was concerned about the trunk of the loaner and the adviser offered excellent suggestions and let me decide. I am very happy to find a business with caring staff. I will remain a loyal customer.
1/12/2018
Ron S. VERIFIED CUSTOMER
Although it took longer, I am happy with the effort on trying to discover the source of the problems. I liked talking to the techician also to understand the issue more. I was surprised that the AWD disengaged at 15 mph instead of 30 listed in the manual. Hmmm
1/11/2018
WILLIAM S. VERIFIED CUSTOMER
Not a problem the service was great
1/11/2018
Todd L. VERIFIED CUSTOMER
None
1/11/2018
Franklin Z. VERIFIED CUSTOMER
Good job guys ty
1/11/2018
Vern S. VERIFIED CUSTOMER
Your service department has always treated us with respect and kindness. They are a great team, making sure they are doing all they can to satisfy our needs. We also love the shuttle service - friendly and good drivers.
1/10/2018
Erin R. VERIFIED CUSTOMER
Thomas was a very nice and helpful. Thank you.
1/10/2018
Bailey M. VERIFIED CUSTOMER
Thomas is an awesome individual and had my car done much quicker than expected.
1/10/2018
Sharon P. VERIFIED CUSTOMER
Service was superb!
1/9/2018
Richard M. VERIFIED CUSTOMER
Service was on point. Keep up the great job.
1/8/2018
Karen B. VERIFIED CUSTOMER
Fantastic attention to my Kia service experience. Thank you James Marquez and your service team.
1/7/2018
Aric C. VERIFIED CUSTOMER
Problem came back the next day and will require me to take additional time out of my day to have it fixed again.
1/7/2018
Monte P. VERIFIED CUSTOMER
Ok with the service except the problem with the radio.
Will see what corporate says.
1/6/2018
Brad R. VERIFIED CUSTOMER
Thank you for the good job done!
1/6/2018
ADRIENNE J. VERIFIED CUSTOMER
Cassy is awesome!
1/6/2018
Roger W. VERIFIED CUSTOMER
Apparently Cassandra failed to schedule my paint repair at a time when there was someone available that knew anything about paint. The gentleman that talked me into buying the touch up paint convinced me it was a simple matter for your people to touch up the scratches on the back bumper so that it would be barely noticeable. The gentleman that helped me today convinced me it was a major job and that it would look worse repaired than left alone. I left your shop today knowing that I will never return there except to terminate my lease.
Roger W
1/5/2018
Kristie W. VERIFIED CUSTOMER
Well done
1/5/2018
Carmella J. VERIFIED CUSTOMER
I love working with Cassandra. Her customer service is above and beyond the normal. Thanks Cassie