James was friendly and helpful, and me back in my car and on my way ASAP.
12/22/2017
Kimberly I. VERIFIED CUSTOMER
She is the best!
12/22/2017
William H. VERIFIED CUSTOMER
My service representative (James?) was fine. However, it took nearly 3 hours to complete the service, which was to be a routine oil change and check-up (5000 mile interval). I was told replacing the cabinet filter would not add to that, then I had to buy a new battery. Rather than spending 100 bucks or so, it ended up over $400! And took forever.
12/21/2017
Katrina T. VERIFIED CUSTOMER
Excellent and timely service.
12/21/2017
Allen T. VERIFIED CUSTOMER
Timely and professional treated wells
12/21/2017
Jeannette R. VERIFIED CUSTOMER
Feels like "home" for my alien KIA Soul+ !
Thank You
12/20/2017
Kathleen P. VERIFIED CUSTOMER
Great service
12/20/2017
VERN S. VERIFIED CUSTOMER
your staff is eager to help. That is much appreciated
12/19/2017
Erin J. VERIFIED CUSTOMER
You need to work on communication and honesty. Please do not contact me.
12/19/2017
Jennifer B. VERIFIED CUSTOMER
Thank you! I live at least 45min away but I bought my car there almost 6 years ago because of the awesome service, and I drive up there for all my maintenance because of your awesome service ????
12/19/2017
Kathleen C. VERIFIED CUSTOMER
The experience was quick, friendly, professional ! I’ll be back!!
12/19/2017
Jamie P. VERIFIED CUSTOMER
Thank u ????????
12/18/2017
Clara W. VERIFIED CUSTOMER
The problem was not solved, in fact I'm not certain it was addressed. I raised my concern briefly over the phone when the rep called me back and said nothing was wrong (with the dome light) and when I picked the car up indeed the light still did not functioning as intended. The guy who walked me out casually said they'd go ahead and order the part, but I'm not sure what's actually going on. Is a part necessary? Did anyone take the lamp out and check it at all?
12/18/2017
Rosendo R. VERIFIED CUSTOMER
Cassadaga is wonderful, she make me feel like we are old friends.
12/17/2017
Lanette E. VERIFIED CUSTOMER
Cassandra always gives me excellent service. She is prepared for me to come in and the car is finished by the time she promised. She gives me updates on the car while it is in there.
12/16/2017
Brian K. VERIFIED CUSTOMER
I paid for new tires and they didn't install them until I came back.
12/16/2017
MARLENE C. VERIFIED CUSTOMER
They did a great job in servicing and explanation of work done. The car was clean and shiney. Also I was helped with questions I had about the car. Overall, I’d rate the service a high number -10 - if there were a number rating.
12/16/2017
MARY E. VERIFIED CUSTOMER
Completed sooner than expected and my car was washed without asking... Thanks!
12/16/2017
SHAWN S. VERIFIED CUSTOMER
The service was excellent. Very nice and friendly staff. Thank you.
12/16/2017
Janell M. VERIFIED CUSTOMER
He kept me informed all the way through. Thank you so much