The tow truck driver for Kia roadside service was an especially nice young man. He got there sooner than expected and took care of everything for us so we could go to our Family dinner as planned. Thomas was awesome and showed me the construction staples that have been stuck in my tire and gave me two choices on how to fix it. So far I’ve only experienced great things with **** Hannah Kia. My only regret was that I didn’t know I had no spare tire in my trunk. Other than that everything was Great.
12/10/2017
Richard M. VERIFIED CUSTOMER
Cassandra was able to fit my car in with very short notice. She was very professional and efficient. She is terrific.
12/10/2017
Pamala G. VERIFIED CUSTOMER
My experience today was great. I had a lot of questions and little knowledge myself and the time was taken to answer my questions. I appreciate their patience today and prompt service.
12/10/2017
Frank P. VERIFIED CUSTOMER
Very fast and thorough service.
12/9/2017
Matt J. VERIFIED CUSTOMER
Most excellent job!
12/9/2017
Lee W. VERIFIED CUSTOMER
The tech was so nice and really went out of her way to help us we will be coming back for some other things we need in the future
12/8/2017
Joyce M. VERIFIED CUSTOMER
Another great experience @ **** Hannah Kia in Vancouver! You guys are quick, friendly, and always make me feel special. Keep up the fantastic customer service!!
12/8/2017
Alyssa J. VERIFIED CUSTOMER
We were charged more than we were quoted without any clarification. I was there for 5.5 hours with 3 kids, which was much longer than anticipated. I understand that we ended up needing more repairs than we originally planned, it was very frustrating however to be left in the dark during the process. There was no communication informing me of additional delays. As our first visit here it definitely left a bad impression.
12/8/2017
Ashley W. VERIFIED CUSTOMER
James does a great job, he listens and seems to understand and answere any guestions or concerns I may have.
12/8/2017
ERIKA H. VERIFIED CUSTOMER
Thanks for keeping in touch about the status of my car. I appreciated it greatly!
12/7/2017
Ross M. VERIFIED CUSTOMER
Nice people
12/7/2017
Jeanni A. VERIFIED CUSTOMER
Interior detailing service was phenomenal however, the exterior detail could have been better. I appreciated the text messages that kept me updated on the service. Overall very pleased.
12/6/2017
Larry W. VERIFIED CUSTOMER
We missed the lube and oil change. Other wise, it was good. I'll check later about the lube and oil as I have free time. Not a fan of the online part of the scheduling.
12/6/2017
Cindy C. VERIFIED CUSTOMER
James was very helpful. I took one,of his cards so that I can get a hold of him if I need help with anything. Thank you
12/6/2017
Sharon M. VERIFIED CUSTOMER
Yes im okay with today's service. But when i asked about the light keeps coming on when i drive. He told me i have to set appointments to bring the car back and check
12/5/2017
Jonathan B. VERIFIED CUSTOMER
Thomas was the most help service person I have ever dealt with! Honestly even though the car had a problem he still made me feel like it was all in good hands. I might even send him a Christmas card!
12/5/2017
Peter G. VERIFIED CUSTOMER
Thomas was awesome to work with. Very good comunication
12/5/2017
Dimitri M. VERIFIED CUSTOMER
No problems
12/5/2017
Rosemary L. VERIFIED CUSTOMER
I don't like being contacted by text or email about my car. When I'm busy doing things while waiting, a phone call gets my attention. Also, someone I spoke to said he would check into a question I had and call me back in 5 minutes. I finally called **** Hannah Kia half an hour later!