I’ve had great Suburu service. Carson has been the best and now Stacie was great too.
11/10/2017
Michael L. VERIFIED CUSTOMER
The courteous and well trained team at your dealership is the main reason that I bring my vehicle here for maintenance.
11/10/2017
Murray L. VERIFIED CUSTOMER
They did a good job of addressing my need to finish work in a timely manner. I had expected fix to take between 20 to 40 minutes do to time given on recall message I received. So I was surprised that when I arrived that it could take up to 3hours! It was explained that there is potentially a lot of testing that may be required. I explained that I work graveyard and that if I would have known about additional time needed that I would have selected a different time. They worked with me and had me out in a little over an hour! I appreciate that they did that.
11/10/2017
Rob L. VERIFIED CUSTOMER
Frank, and Carson, are the definition of excellent customer service!
11/10/2017
JENNIFER C. VERIFIED CUSTOMER
Smiling, friendly, would definitely come back just for her. :) also love seeing women in the shop, you go girl.
11/10/2017
ROBERT B. VERIFIED CUSTOMER
Thank you for the excellent- last minute service appointment!
11/10/2017
RANDALL E. VERIFIED CUSTOMER
Was very friendly and professional.
11/10/2017
Lynn G. VERIFIED CUSTOMER
Excellent service from everyone. A+
11/10/2017
SEAN W. VERIFIED CUSTOMER
Friendly, accommodating and detailed
11/10/2017
CHRIS W. VERIFIED CUSTOMER
Frank was absolutely awesome. I don’t know where this complaint should actually be logged to.... when I bought my car it was absolutely filthy. Even after they “cleaned it up” for me. This is the third time my car has been cleaned and there is visible dirt everywhere. This was something that was brought up atleast 10 times during the purchase of my car as a incentive. It’s very frustrating to have my rims be covered in dirt still and my back windows not even washed. The service department aside this issue was excellent and I look forward to continuing to work with them. I would rather not have a car wash offered than have a half clean car.
11/10/2017
MARK N. VERIFIED CUSTOMER
Zack is a pleasure to work with and has always met or exceeded are expectations. He's a valuable employee and puts the interest of the customer first.
11/9/2017
Judith K. VERIFIED CUSTOMER
Not being told at my 3000 mile service that since I declined having the cabin filter changed that it voided our tires for life deal. I'm pretty upset about it
11/9/2017
Paul S. VERIFIED CUSTOMER
Zack is polite and thorough. He knows his Subaru’s!
11/9/2017
Michelle A. VERIFIED CUSTOMER
It was my first visit to **** Hannah service department and Zach was amazing to work with!
11/9/2017
Paul R. VERIFIED CUSTOMER
Stacie is great!
11/9/2017
Daniel D. VERIFIED CUSTOMER
Stacie was very friendly and responsive to my questions. She did a great job that I very much appreciate.