Carson continues to provide excellent service at every visit. He’s an exceptional service representative!
10/19/2017
Taylor T. VERIFIED CUSTOMER
Carson and the team at **** Hannah are the only people I trust with my car. I've had issues with other car shops and it's just not worth giving my car to someone who doesn't know Subaru inside and out. I'll keep coming here for anything I need!
10/18/2017
Jennifer G. VERIFIED CUSTOMER
Andrew always takes great care of my vehicles! I wouldn’t go to anyone else but Andrew.
10/18/2017
Jennifer L. VERIFIED CUSTOMER
It was great! Much quicker turnaround than I expected!
10/18/2017
Charles S. VERIFIED CUSTOMER
Andrew is the best service writer period. Communicative, professional and customer-focused. As long as you have him, I will keep buying and servicing my Subaru with **** Hannah.
Thank you, Charles
10/18/2017
Doug W. VERIFIED CUSTOMER
Great customer service and communication from Zach.
10/18/2017
Dwayne B. VERIFIED CUSTOMER
Frank was very knowledgeable, professional, and courteous. Enjoyed dealing with him.
10/18/2017
CATHY B. VERIFIED CUSTOMER
Stacie was very attentive and friendly. Had a very good positive vibe and made us feel comfortable, so comfortable I would come back to only this **** Hanna for services. She is also as very understanding of the situation I am going through and promised she would do to her best ability to figure out a solution for the question I asked about my account. Overall this by far has been the best experience I’ve had here at **** Hanna Subaru and it’s all because of Stacie’s attentiveness, positive energy and her drive to make the customer feel like they weren’t just a customer but a valued customer.
10/18/2017
Christine H. VERIFIED CUSTOMER
Carson went above and beyond when the service tech neglected to fully address the issues with my car. He was prompt in his response, professional and personable and I highly recommend Vancouver Subaru because of this. After being a customer at the Portland Subaru dealership for a long time and experiencing sub par customer service I’m relieved to find that quality customer service actually does still exist and I don’t mind driving an extra 20mins for it.
10/17/2017
TERESA B. VERIFIED CUSTOMER
Frank was amazing as always. I always feel like a friend is taking care of me
10/17/2017
Jenny B. VERIFIED CUSTOMER
Frank was extremely helpful, courteous and professional. He was prompt in getting me information and keeping me updated.
Annoying part? Which had nothing to do with Frank...the annoying amount of emails , text and phone calls confirming my upcoming appointment. Totally a waste of time and beyond time consuming.
10/17/2017
Maryann S. VERIFIED CUSTOMER
Stacie provided stellar service. She's a huge asset to your operation?
10/16/2017
Deanna S. VERIFIED CUSTOMER
Carson was great!
10/16/2017
Susan D. VERIFIED CUSTOMER
Carson is the best! He is very professional and knowledgeable. Any question I had he answered solidly and with patience. Again I hope any Time I need to bring my Subaru in, I hope I get Carson as my assistant person. He makes the experience easier and better for older people. Sue
10/15/2017
Janice M. VERIFIED CUSTOMER
Everything went great!
10/15/2017
Don K. VERIFIED CUSTOMER
Carson was professional and pleasant to work with.he kept me informed with progress updates and explained all work that was done on my vehicle.
10/15/2017
MARK N. VERIFIED CUSTOMER
Frank was nice, explained the service, and listened to my concerns and comments. Looking forward to returning in the next few months.
10/15/2017
JERI S. VERIFIED CUSTOMER
They were nice and helpful, and apologetic when the service went long. It was very kind to have them not charge me! It was starting at the end, when I was already late, v to learn the car needs $3500-$4000 worth of work before winter. Maybe a follow up phone call? I will seek a second opinion, and if it is the same, I will have you all do the work.
10/15/2017
ASHER C. VERIFIED CUSTOMER
Not sure about the car, I think he provided me a good experience. In general, Subaru’s maintenance cost is greater than Toyota. Wish it’s cheaper, why I need to do another maintenance after 5k miles? Isn’t synthic oil lasting for 10k miles?