Dick Hannah Subaru Auto Repair Service Center

Frank was very helpful.

Carson is one of the best guys I've ever worked with when it comes to my car. I'd give him a ten any day.

Frank is the best service rep I have ever known. He is a great guy and has sold me on my next car being a Subaru from **** Hannah!

He listened and was very courteous. However the estimated cost was lower than the actual cost whicheck surprised me. 30k service without tire rotation should have been honored.

Thank you for taking the time in finding the problem with my tire . Sorry I was so up set yeasterday but felt like I was brushed off and Then after working tell 9 pm comming out to find my tire flat again. Also not happy with having to pay for a tire rotations never had to do that before with any of my other vehicles. A person would think they would get better service from the dealership where they purchased the car.

Excellent communication and great service!

Chris did a great job from start to finish. Kept me informed all along the way

The service was friendly and well explained up front.

Your dealership delivers professioal customer service extraordinaire...

Seems your prices are pretty high

I asked them to fix my tire they did not now I'm sitting at work at 8:30 PM with a flat tire not happy

Frank is the best service consultant I have ever dealt with at any company. I always recommend him to any of my friends and family. He is always upbeat, professional and a pleasure to work with. Thanks, Dave

Carson did a great job making me feel appreciated and taken care of

Your team went above and beyond my expectations. My car was ready in half the time I expected. Thank you Frank and thank you Curtis I. sales. You have another satisfied customer.

please have your manager call me at their earliest convenience. I have communicated the issues to Carson and appreciate his apologies but I have had a terrible first experience at your dealership. Sadly all of this could have been solved by better communication upfront or an apology with action to make sure everything was taken care of that say. I returned my rental to you and picked up my vehicle more than 24 hours ago yet I am still out personal funds for what was supposed to be a completely covered and paid for recall, on top of suffering extreme personal embarrassment and humiliation. This could have been a great chance to earn a new in town customer, (If someone would have asked you could have realized I have a newer vehicle and get every service and oil change done at a dealership that I now have to drive an hour to.) Instead you are hurting me and my family. Again, I am still out personal funds and sadly this service and issue is not resolved. Lastly, I'm embarrassed and sad that a simple service has turned into this. I was very clear scheduling this appointment that I could not afford a rental (as I told Carson I shouldn't have to explain my personal financial situation to anyone but I now have had to multiple individuals, including employees and customers of enterprise) and that I couldn't come in for the service if It wasn't provided so please let me know beforehand. As you can tell I'm extremely disappointted.

Carson was really helpful in a stressful situation with challenging logistics

Well they did not fix my radio because the new one did not work but my car was washed so that was good . They have to reorder a new radio hopefully one that works

Frank is always very friendly and courteous. He takes good care of me ????

Frank is courteous, kind, and very professional in his dealings with customers. He always answered my questions and I have complete faith in his explanations and recommendations. Please tell him thank you from me. Keep him on staff!!

As always, great job! Appreciate everything that your team does!