Very happy with the experience. All estimated completion times were spot on which allowed us to plan for the drop off and pick-up. I especially appreciated the free rental car over the week. Only concern I have is with the replacement of the short block engine I didn't receive confirmation from **** Hannah that Subaru had made improvements to the new engine to prevent the original problems from happening again. Other than that a great experience.
9/10/2017
ASHLYN S. VERIFIED CUSTOMER
Zach was very helpful, explained the services performed clearly, and gave great recommendations for my next visit. He went above and beyond to make sure my car was returned to me in excellent condition.
9/10/2017
MARJORIE B. VERIFIED CUSTOMER
Thank you job well done!
9/10/2017
Aaron M. VERIFIED CUSTOMER
Thanks for the great service, as always!
9/10/2017
Victor S. VERIFIED CUSTOMER
Amazing service really really happy with the quality and speed as well!!
9/10/2017
Marcel G. VERIFIED CUSTOMER
Straight and to the point
9/10/2017
AIMEE M. VERIFIED CUSTOMER
Very quick and professional. Good communication
9/10/2017
JAMES D. VERIFIED CUSTOMER
I am extremely pleased with the **** Hannah service experience. Andrew Fabian and the rest of the service team are knowledgeable, professional, and courteous. Your waiting room is very comfortable. Very happy we purchased the Outback at DH and I enjoy have it serviced at DH.
9/10/2017
Bonnie R. VERIFIED CUSTOMER
I felt completely comfortable with him. I was thoroughly satisfied with the experience and will bring my car in for service.
9/10/2017
NICOLE L. VERIFIED CUSTOMER
Chris did an excellent job - I really appreciated all he did to help me and his attitude was outstanding. You are very lucky to have such a wonderful young man in your employment.
9/10/2017
Gary L. VERIFIED CUSTOMER
Carson solved all all issues I have had. Friendly face.
Celia
9/9/2017
Jessica G. VERIFIED CUSTOMER
Frank got my loan worked out quickly so I could go to sleep after my night shift.
9/9/2017
Heidi V. VERIFIED CUSTOMER
Carson did a great job with keeping me updated thank you
9/9/2017
Mary M. VERIFIED CUSTOMER
Hannah's normal price for oil change, oil filter & tire rotation - learned today - is ridiculously high.
I called ahead, spoke to Zach about a quote from Gaynors that was reasonable.
Zach said my Outback requires full synthetic (not a blend) and that Hannah's price was $69.95. I called Gaynors' and rec'd a quote for full synthetic: $70. Since Hannah has serviced my vehicles for several years I chose to bring my car to Hannah - since the price was similar. Chris presented a bill for over $100!! When I told him of Zach's quote, he honored the $69.95 price. There's more but I'm out of room.
9/9/2017
THOMAS G. VERIFIED CUSTOMER
I appreciate that despite a computer glitch that list my appointment they were able to take my car in at the original time and complete the service ahead of the estimated duration