He was courteous and made every effort to get my car to me as quickly as possible.
8/10/2018
Joe K. VERIFIED CUSTOMER
Zack, your service exceeded my expectations! You were knowledgeable, straightforward, and I knew you had my best interests in mind. I hope this is the kind of service that **** Hannah Corp is striving to make a company standard.
BTW - the loaner car was quite the treat. Yes, I will consider adding more bells and whistles to my next car. Great marketing!
8/10/2018
DEBRA N. VERIFIED CUSTOMER
Zachary was able to deduce the problem with my vehicle from my description. It turned out he was right. He worked me in the schedule the next day but I was there less than an hour.
8/10/2018
Rachel E. VERIFIED CUSTOMER
Excellent and friendly service
8/9/2018
MARK H. VERIFIED CUSTOMER
I was in a couple weeks ago to have my radiator fixed.
I had a couple Marker lights that were out so I paid to have them replaced and spent over $500 that day. After leaving on vacation I discovered my low beam lights no longer worked. When I was finally able to take the car back I explained to the tech how I was disappointed because I paid **** Hannah extra to make sure all my lights worked. My low beams worked when I dropped the car off and after replacing marker lights the low beams “mysteriously “ didn’t work when I left. The tech didn’t want too but eventually replaced the low beams bulbs for free. Between my wife and 2 kids we have bought 6 cars from **** Hannah. (Just ask Frank in fleet ) I felt like my integrity was questioned when I brought my car back. This wasn’t a pleasant customer experience
8/9/2018
Jessica A. VERIFIED CUSTOMER
Carson is friendly, knowledgeable, and easy to work with!
8/9/2018
CINDY C. VERIFIED CUSTOMER
Thank you!
8/9/2018
MONIA Y. VERIFIED CUSTOMER
Carson is a rockstar! He was fun and nice and easy going and basically all around awesome
8/9/2018
LESLIE J. VERIFIED CUSTOMER
I was told my cat would be washed and vacuumed. It wasn’t. This is the third or fourth time that I have had it serviced here and told it would be cleaned and vacuumed and it wasn’t. I did get a free wash at Kaadt card today but that still doesn’t make it right that it was not done in the first place and I still have to go wash it and vacuum it. It is quite frustrating. I have only had my car serviced here but I am considering going somewhere else now. Possibly the Subaru dealership in Portland.
8/9/2018
JAKE H. VERIFIED CUSTOMER
Great, quick service!!
8/9/2018
RYANN C. VERIFIED CUSTOMER
The service is consistently great- that’s why I keep coming back. Thank you!
8/9/2018
AARON M. VERIFIED CUSTOMER
Frank is always willing to work with me and make for a good experience.
8/9/2018
JOHN M. VERIFIED CUSTOMER
Great service. Thank you.
8/9/2018
MARK G. VERIFIED CUSTOMER
Looks like Zack heard the noise on the car just before he delivered. Can somebody please give me a call to discuss? My phone number is ****-****-xxxx
Thanks
8/9/2018
KEN E. VERIFIED CUSTOMER
Vehicle was not returned cleaned and deodorized as promised. after talking to Zach he admitted that the ionization machines were not used as promised. steam cleaning was not performed as promised. Noise that was described coming from car was not addressed and found to be a bad left rear wheel bearing, to the point that the vehicle was unsafe to be on the road. I will not return to your dealership for any reason due to what I believe is incompetence on the the part of your service department. I should not have to diagnosis and repair an issue that should have been caught when your mechanics performed their complimentary multi point inspection.
8/8/2018
Stephen G. VERIFIED CUSTOMER
He knows his stuff. And he answered all our concerns.
8/8/2018
KATHERINE N. VERIFIED CUSTOMER
I appreciate Zach’s attention to auto issues that are concerning to me. He covers each detail and then some. Thanks for your attention Zach!
8/8/2018
DOUGLAS M. VERIFIED CUSTOMER
Andrew is always willing to assist me with my issues. He is the reason I bring my car to **** Hannah service.
He is an extreme asset to your team.
Please tell him thanks from me.