Dick Hannah Subaru Auto Repair Service Center

No comment, Frank was very professional. Thank you

I always enjoy working with Carson. He’s professional, curteous and super friendly!

As always,great service.

Career went the extra mile for me!!!

Excellent

Polite prompt and professional

Great customer service and fast service thank you

I was a drop in for 1 year maintenance. I got right in and was done ahead of stated estimate. I was able to sit in the waiting area with my small dog, which is great!

Great customer care

Frank is great! Very friendly and willing to explain everything regarding repairs

Taisharra went over and above to help me. If she was my employee I would give her a raise. Saturdays are busy for you, but she worked me in, and delivered my car to me. Great customer service!

Very satisfied with the job and that they were able to do the work without an appointment

They did try to fix the issue I am having with my voice-activated hands free calling system. I was told it did work for several of the technicians but it still does not work for me. Other than that, the service was great and appreciated. Thank you.

Excellent service. Andrew always makes me feel important. I appreciate his attitude.

I had trouble with my Outback starting, on a couple of occurrences, ,and suspected the Subaru battery that I had, so, I took the car in to get it checked out. It's a 2014, so the battery was about 4 years old, so I thought there might be some value left from the 6 or 7 year battery life stated on the battery itself. When the bill was presented, it was for $132.21 for the battery, and $22.45 to replace the old one, which Frank had replace for us when the old one had a cracked cell. I checked with our local Costco, and the recommended battery for a 2014 Outback was about $75. Chris said that Costco batteries weren't that good, although I have used them in our other vehicles with no problem. Very disappointed with the price, I should have asked, " How much?" before I told them, " Do it." There WAS a 10% military discount, of $15.47, which helped, and it said , "Loyalty discount applied", but it didn't say where, or how much. I usually go through Frank, at the service desk, but he was busy . I DO know where NOT to go for a battery replacement. There was not even a car wash, after all that, so I took it to the 99th St car wash to get it done. The last time I was in, for an oil change,(last month) the washer had broken downs no wash then, either. Like I said, " disappointing". Your "loyal" customer, L.K. BLAIR.

I had an appt for oil change& had an inspection done to make sure my car in good shape. Thank you!

Zach is always polite and friendly. It’s why I always schedule with him for both of our vehicles.

Except the technician did not put a new oil change sticker on the windshield. I will need a follow up service to have a part installed that is on order and I will have the sticker installed then.

Great service!!! Thanks ????

Frank is great. He has a pleasant positive demeanor and always kept me informed. He is easy to work with.